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Customer Service Representative

2 months ago

Morristown, Arizona, United States Kevin Mcgraw - State Farm Agent Full time
Job Description

**Position Overview**

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in helping our business grow through exceptional customer service and value-based conversations.

Responsibilities:

  • Establish and maintain strong relationships with customers, providing personalized support and follow-up as needed.
  • Utilize a customer-centric approach to educate customers about insurance options, identifying their needs and providing tailored solutions.
  • Develop leads, schedule appointments, and market appropriate products and services to meet customer needs.

Benefits:

  • Competitive salary and commission/bonus structure
  • 401K plan with company match
  • Health benefits and profit sharing
  • Paid time off (vacation and personal/sick days)
  • Flexible hours and a dynamic work environment
  • Opportunities for growth and advancement within our agency
  • Signing bonus up to $1,000

Requirements:

  • Interest in marketing insurance products and services based on customer needs
  • Excellent communication skills, including written, verbal, and listening abilities
  • Enthusiasm for the role insurance plays in helping people manage risk and achieve their goals
  • People-oriented and detail-oriented with a proactive approach to problem-solving
  • Dedication to providing exceptional customer service
  • Ability to learn and adapt to new computer functions and technology
  • Team player with a strong work ethic

About Our Agency:

As a State Farm independent contractor agent, we are a dynamic and growing business with a strong commitment to customer service and community involvement. Our team is dedicated to helping our customers achieve their goals and protecting their assets.