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Senior Manager, Associates Program Membership

3 months ago

Alexandria, United States Health Industry Distributors Association (HIDA) Full time

HIDA is seeking an experienced membership sales professional to recruit new corporate members. The Senior Manager, Associates Program Membership, position requires effective communication skills, the ability to build relationships with senior leaders at healthcare industry companies, and a strong desire to drive business growth. Target companies are mostly medical product manufacturers, but prospects also include group purchasing organizations, software firms, and other organizations. A history of successful member development sales and retention, strategic accounts, or corporate relations is critical for success in this position. Prior experience and knowledge of the medical products, markets and/or related distribution industry is desired. 


The Health Industry Distributors Association (HIDA) is the trade association serving medical products distributors and their trading partners. HIDA members deliver essential medical products such as Personal Protective Equipment (PPE) to the nation’s hospitals, nursing homes, laboratories, home care, and physician practices.


HIDA is a leading voice on matters important to the healthcare distribution industry as well as the healthcare supply chain as a whole. HIDA offices are located in Old Town Alexandria, Virginia and operate on a flexible 3 days in-office, 2 days remote schedule. This position requires travel up to 5-6 times per year.


This position provides an exciting career opportunity to contribute directly to HIDA’s growth. This position reports to the Director, Associates Program and interfaces with members, staff and external contacts. 


Essential Responsibilities:

Member Recruitment 

• Manage and expand the recruitment pipeline by identifying and researching qualified prospective companies.

• Implement targeted email marketing campaigns to engage prospects.

• Schedule and conduct meetings with decision-makers, preparing and delivering compelling sales presentations.

• Meet with prospects both in-person and virtually, assess their needs, present membership benefits, and close sales.


Member Retention

• Onboard new associates to ensure they derive maximum value from their membership from the start.

• Lead quarterly orientation calls for new members to enhance engagement and retention.


Accredited In Medical Sales (AMS) Program

• Drive sales of AMS Sales Training licenses, meeting or exceeding established sales goals.

• Develop and implement strategies to increase program adoption and revenue.


To perform this job successfully, an individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.


Education/Experience

• Bachelor’s degree or equivalent combination of education, training, and additional experience.  

• A minimum of 3 years of experience in Membership Sales and Retention, Strategic Accounts or Corporate Relations.


Knowledge, Skills and Abilities

• Knowledge of the medical products, markets, and/or related distribution industry preferred.

• History of successful member development sales or sales of other intangible products and services preferred. 

• Ability to build relationships and to sell, both by phone and in person 

• Project management skills: highly organized and detail-oriented, ability to manage multiple priorities and consistently meet deadlines.

• Strong written and oral communication abilities including presentation skills.

• Strong customer service orientation 

• Competency with MS Office and database applications

• Ability to work as a team player and collaborate with members, staff, and external contacts.