Membership Coordinator

3 weeks ago

Alexandria, United States ROCS Grad Staffing Full time

Why you want to work here:


Our mission is to promote the recognition of professional translators and interpreters, to facilitate communication among its members, to establish standards of competence and ethics, to provide its members with professional development opportunities, and to advocate on behalf of the profession.


Job Overview:


The Division & Chapter Relations Associate is responsible for planning and executing strategies to assist division administrators and chapter leaders; collaborating on messages that resonate with our members and industry supporters; and managing division and chapter-related administrative and technical responsibilities such as creating quarterly and annual reports.


Responsibilities:


Division and Chapter Relations

  • Support Volunteer Leaders and provide guidance on division elections, and nominating committees eligibility.
  • Assist with communicating deadlines and instructions for annual division elections.
  • Develop strategies to boost visibility
  • Implement strategies to recruit, engage and train volunteers
  • Serve as the primary point of contact for ATA’s chapter affiliates and division administrators.
  • Maintain an online portfolio of tools and resources to support volunteer leaders; develop marketing materials to help increase member engagement.
  • Oversee Quarterly & Annual Affiliate Reports
  • Assist with division quarterly reporting to the Board and manage chapter affiliate annual reporting process.
  • Assist with updating and maintaining Division Manual and Chapter Relations Manual in accordance with policy.
  • Create internal SOPs to manage and serve as staff liaison to Divisions and Chapters.
  • Assists in the creating, planning, and implementation of chapter-based and national membership recruitment and retention programs.
  • Assists in identifying, creating, planning, and developing new chapter programs and services.
  • Supports our specialty divisions’ core services in the development and production of the association’s websites, newsletters, blogs, and mailing lists.
  • Assist with developing chapter leadership pipelines to support succession planning.
  • Assist with training chapter leaders on recruitment, retention, event planning and execution, donations, succession planning and networking.
  • Assist with managing chapter affiliate and division pages on the association website.
  • Oversees yearly division elections providing administrative guidance


Communications

  • Oversee the scheduling and dissemination of Chapter and Division Event Email Communications.
  • Assist with providing division membership and chapter membership reports and rosters to leadership as requested.
  • Maintain updated event information on the events website calendar
  • Maintain webpages related to chapter relations.


Qualifications:


  • Bachelor’s degree or relevant industry experience.
  • 2–3 years of relevant experience with an AMS or related membership database platform. Salesforce experience a plus.
  • 2+ years of Chapter Relations experience.
  • Experience working with Divisions and Special Interest Groups (SIG) a plus.
  • Knowledge of Microsoft Suite, Google Workspace, Zoom, MailChimp, Asana and related project management tool.
  • Database management experience.
  • Affinity for technical learning—and for sharing that learning.
  • Impeccable attention to detail and logical, critical thinking.

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