Membership Manager

4 weeks ago

Alexandria VA, United States American Peanut Council Careers Full time

Company Background:  The mission of the American Peanut Council is to support the long-term growth of the U.S. peanut industry. The Council represents the entire peanut supply chain, from growers to processors to manufacturers, and the companies that support those sectors.

What we do:

  • Grow and defend export markets for U.S. peanuts and peanut products
  • Coordinate peanut-focused scientific research across the supply chain
  • Lead the industry’s efforts on sustainability
  • Provide industry leadership on food safety and crisis management

We’re peanut people helping peanut people

Position Summary:   As the membership manager for APC, you will lead initiatives that attract, retain and engage members in the association and its activities. You will play a key role in increasing membership numbers, enhancing member satisfaction, and generating overall engagement.

Reports to:  Vice-President, Communications 

Part-time position:  Hourly - approximately 20-25 hours per week

Key Responsibilities:

1. Member Acquisition and Retention (40%):

  • Design and implement programs that increase APC’s membership numbers and retention rate. Set annual membership goals.
  • Reimagine membership marketing materials to articulate APC’s value proposition for each sector of the supply chain.
  • Work closely with Director of Finance and VP of Communications to conduct annual membership renewal campaign and follow-up notices.
  • Identify and contact potential membership targets from a variety of sources.
  • Serve as primary point of contact for membership inquiries and applications.

2. Volunteer Management (30%):

  • Serve as primary staff lead for the Membership Committee, which is the volunteer group responsible to support recruitment and retention.
  • Provide the Membership Committee with leads and lapsed members, and follow-up support.
  • Conduct committee meetings at least bi-monthly

3. Data and Reporting (20%):

  • Maintain APC’s member database with new member information, additions and corrections to existing members and financial contributions.
  • Send acknowledgements to members for dues payments and donations and notify appropriate staff of campaign donations.
  • Track and generate regular reports for staff and Membership Committee.
  • Work with VP of Communications to implement annual membership satisfaction survey.

4. Other Responsibilities as deemed appropriate to the position, including twice yearly travel to APC-hosted meetings. (10%):

Skills & Competencies:

  • Project management
  • Strategic thinking and planning
  • Strong organizational, detail and multitasking skills
  • Customer service orientated
  • Creativity and innovation in developing programs
  • Ability to work as part of a team, both internally and externally

Preferred Experience:

  • Bachelor’s degree
  • Minimum of 3-5 years of experience in membership recruitment and engagement, preferably in a trade association environment
  • Experience working with volunteer groups/committees
  • Demonstrated experience in working in a team environment, including remote staff
  • Proficiency in membership management software
  • Demonstrated analytical and problem-solving skills

Start date:  Preferred start date of December 1, 2024

Location: Alexandria, VA.  APC operates a hybrid model of in-office and remote working. 

To apply: Submit a cover letter outlining your qualifications and your resume by email to Tracy Grondine tgrondine@peanutsusa.com noting “Membership Manager Position” in the subject line. The American Peanut Council is an Equal Opportunity Employer and Provider.

 

PandoLogic. Category:Customer Service, Keywords:Membership Manager, Location:Alexandria, VA-22314

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