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People Experience Partner
2 months ago
Who we are: Since 1978, Second Harvest Food Bank of Middle Tennessee, a member of the Feeding America™ food bank network, has been providing food to our neighbors at risk of hunger in Middle and West Tennessee. Our mission is “to provide food to people facing hunger and work to advance hunger solutions.” In 2023, we distributed more than 42 million pounds of food through our network to 420 Partner Agencies across our 46-county service area. To learn more about our work, visit our website secondharvestmidtn.org and follow us on social media.
The People Experience Partner contributes to the company’s performance by providing strategic and tactical consulting on people and organization development in support of the business objectives. This position performs Human Resources related duties while supporting employees and supervisors for assigned groups. This position carries out responsibilities for the entire employee life cycle including the following functional areas: talent acquisition; onboarding; employee relations and conflict management; policy interpretation and application; compliance, recordkeeping, and documentation; payroll, benefits, and compensation management; safety and risk management; performance management; career development initiatives and training; organizational development and offboarding. This position supports and fosters our deep commitment to diversity and inclusion, which is the foundation for creating a culture of belonging for all personnel.
Key Responsibilities:
- Formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives and strategies of the organization.
- Coaches supervisors on employee relations issues, disciplinary action, policy interpretation and application, talent management and development, organizational development, and talent acquisition.
- Performs talent acquisition for assigned groups, makes referrals to hiring managers and ensures timely efficient turnarounds.
- Grows and cultivates network to identify, source and ensure a robust, qualified, and diversified candidate pipeline. Leverages all available sources and opportunities to identify and recruit “best in class” talent through digital and social engagement, network referrals, recruitment campaigns, job fairs, etc.
- Facilitates an enjoyable, informative, and comprehensive candidate experience, including selection, interviews, reference feedback and evaluations, offers, background checks and candidate on-boarding.
- Creates and maintains clear and accurate documentation and reports while ensuring the information is processed appropriately and efficiently for all payroll actions, benefits administration and HRIS administration.
- Manages and resolves complex employee relations issues and conducts effective, thorough, and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
- Actively implements changes and best practices of human resources techniques to compete in the market and within the industry.
- Analyzes trends and metrics to develop solutions, programs, and policies.
- Actively contributes to HR strategic plan deliverables and projects, under direction of the Vice President.
- Evaluates issues, patterns, and trends to provide proactive insights for HR solutions and program designs (i.e., professional development/ training curriculum to address certain needs).
- Manages special projects/ programs assigned to the People Experience Partners (e.g., DEIB Recruiting Strategies, Harvest Wellbeing, Career Development Guide, Professional Development/Training Curriculum, Safety/DOT Compliance, etc.).
- Other duties as assigned.
When & Where:
Schedule:
- Monday – Friday, 8:00 AM – 4:30 PM.
- Occasional evenings and/or weekends may be required for meetings or special events.
- Occasional duties may be necessary, as well as responding to issues, outside of normal working hours (e.g., disaster response, community events, etc.).
Travel:
- Occasional daytime travel required, up to 10% of work week within the local service area to travel to distribution centers in Smyrna, TN and Camden, TN.
- Current driver’s license with copy of current auto insurance and acceptable Motor Vehicle Record (MVR) results required.
Flexibility: Our flexible work program is a strategic tool to achieve organizational goals, empower employees to do their best work and foster engagement by supporting high performance, business continuity as well as wellbeing and work-life-balance. WorkFlex arrangements are complex and specific to individuals and roles.
Essential business/ first responder: In instances of a federal, state or locally declared emergency, Second Harvest is typically considered an essential business service and emergency responder. All employees may be required to perform regular or emergent duties on-site. Employee safety is balanced with business and community necessity. Some positions are more likely to be required on-site than others.
Education: High School Diploma (or equivalent) required. Bachelor’s Degree in related areas preferred. PHR or SHRM-CP active certification (or ability to obtain certification within 2 years of employment) required.
Experience: 5+ years of related experience and/or training required, which must include 2+ years of experience in managing and creating recruitment strategy (OR) 2+ years in organizational development, training and learning strategy. Working knowledge of multiple human resources disciplines preferred, including talent acquisition, diversity, compensation practices, payroll and benefits, organizational development, performance management, training and talent management, employee relations, and federal and state respective employment laws. Paycor (HRIS) experience preferred.
Candidates evaluated for experience levels range from Level 1 to Level 4, with pay commensurate with experience level.
Skills & Capabilities:
- Knowledge of Human Resources principles and practices including employment law and compliance requirements.
- Internal client management and business literacy skills.
- Interpersonal, influencing and negotiation skills.
- Pleasant and professional interactions with staff, board, donors, and the public.
- Verbal and written communication skills.
- Effectively coaches employees and management through complex and difficult issues.
- Thrives in a fast pace and rapidly changing environment.
- Exercises sound judgement and initiative to work independently.
- Organizes, multi-tasks and prioritizes tasks.
- Recommends effective problem resolutions and solutions to issues.
- Project management skills.
- Computer and technology proficiency with Microsoft Office suite, HRIS, internet, and data-base management.
- Discretion and confidentiality of personnel and company-proprietary information.
Other requirements: Our pre-hire process requires acceptable results from the following: professional reference feedback, criminal background, and Motor Vehicle Record. Current Driver’s License and automobile insurance are also required. Criminal backgrounds are evaluated on a case-by-case basis considering several factors (timing, frequency, severity and job relation).
What Second Harvest has to offer:
Work with a purpose: As one of middle Tennessee’s largest nonprofits, our local hunger relief work is uniquely rewarding, hands on and solutions oriented. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
Award winning workplace: we are a best-in-class workplace because we are passionate and people focused – we listen, respect, care and challenge each other, so that our neighbors can count on us. Our employees have identified us among The Tennessean’s Top Workplaces eleven times based solely on employee surveys and feedback. We are invested in our team and offer frequent whole-person wellness opportunities through our Harvest Wellbeing Program. We focus on staff physical and mental health, financial empowerment, personal and professional development as well as social and community engagement. There is ample opportunity to be engaged, have work-life-balance and grow with Second Harvest.
Compensation & Benefits: Second Harvest is proud to offer rich and affordable total compensation packages. Full-time employment includes:
- 12 Sick Days & 15 Vacation Days Accrued per year (accruals increase according to length of service schedule) and 10 Paid Holidays
- Medical, dental and vision (Second Harvest Food Bank covers 100% of the employee-only contributions for each)
- Health Savings Account (HSA) with employer funding
- 403b retirement (After 1 year, Second Harvest provides up to 3% match and a 5% base of the employee’s compensation, length of service vesting)
- 100 % employer paid Life Insurance, Short-Term Disability and Long-Term Disability
DEIB & Equal Employment Opportunity: we celebrate and value diversity, equity, inclusion and belonging. We are intentionally working to diversify our team so that our employees reflect the diverse communities that we serve. Candidates from historically underrepresented groups are encouraged to apply Our goal is to attract, develop, retain and promote a talented and diverse workforce in a culture where all employees will contribute to their fullest potential. We provide equal employment to all applicants and employees regardless of race, religion, color, gender, disability, national origin, ancestry, age, veteran status, sexual orientation, genetic information or other legally protected characteristics.
Online: employment application on our website: secondharvestmidtn.org/job-opportunities. Resume and cover letter can be uploaded with applications on the website as well.
