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Client Partner
2 months ago
Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over 13,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2022 and are regularly recognized by our employees as a best place to work.
At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.
We are currently seeking a Client Partner for our Detroit location. Client Partners are regularly and closely engaged with their clients - understanding their client's strategies and objectives, environment, and industry. They proactively identify opportunities to help clients meet their objectives and to address challenges and constraints. They are highly aware of the delivery work in which Slalom is engaged, and work with the account team to drive excellent delivery.
You would enjoy this role if you have a real passion and interest in your client's business and industry. You thrive in a fast-paced environment, and you enjoy the variety of business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management, and team/people management-all in a single role.
What You'll Do
- Build strategies to target and develop business with existing and new clients
- Partner with clients to solve problems and bring value beyond the obvious
- Manage a $2.5M-$5M portfolio
- Build and maintain long term client relationships
- Be responsible for achieving and maintaining client satisfaction across several engagements
- Orchestrate and build pursuit teams to solve clients' business problems; lead teams through deal close
- Lead engagements and project teams, delivering complex solutions
- Contribute to project delivery
- Lead (client) accounts, managing teams, consultants on account(s) and providing internal updates on account activities
- Regularly spend time with clients, either at their office, the Slalom office or in the community.
- Experience in developing client relationships and deepening them over time
- 8 years' experience managing teams through all lifecycles of a project including experience working in an IT service or consulting firm managing a large account or multiple accounts
- Proven experience with complex account management, navigating large, enterprise organizations
- Experience managing transformational programs that incorporate people, processes, and technology
- Previous responsibility for revenue and sales goals and management
- Experience managing the performance of individual consultants, either as direct reports and/or as members of project teams
- Excellent negotiation, conflict management, problem-solving, and decision-making skills with a track record of client satisfaction
- Constant and consistent learner mentality that you bring to work every day
- Active industry relationships within Michigan
- Financial services, Insurance, Real Estate or Health & Life Sciences experience preferred.
About Us
Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.
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