Patient Access Representative/Front Desk Clerk
3 weeks ago
Full Time Patient Access Representative / Patient Account Representative
Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative/ Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems.
Responsibilities:
- Review, maintain, and process fiscal/account records and transactions related to patient's accounts.
- Verify insurance benefits and billing information by terminal and/or telephone. Annotate accounts with insurance coverage and estimated patient shares.
- Contact third party payers (insurance providers and state/federal agencies) for payment post billing.
- Resolve issues with payment and billing, authorization process.
- Reconcile daily money collected.
- Forward information as appropriate to expedite payment.
- Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.
- Insure completion of pre-authorization process by inquiry and referral to clinician.
- Monitor insurance authorizations and claim rejections.
- Maintains fiscal records and/or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient's accounts.
- Perform tasks consistent with authorization and billing requirements.
- Contact patients for payment of account or payment arrangements according to current policy.
- Manage revenue cycle, production logs, balances and collections for self-pay clients.
- Maintain confidentiality of patient records.
- Assists with archiving discharged files, including archiving
- Respond appropriately to requests for information regarding accounts from payer, attorney, and others.
- Backup Receptionist as needed by: Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.
- Other duties, as assigned.
- High school diploma or equivalent with at least 2 years' prior experience in a medical office setting.
- 2-4 years' experience with Medicaid and PAC and commercial insurance (preferred)
- Excellent customer service skills and professional public presentation skills, including telephone etiquette.
- Knowledge of medical insurance claims procedures, documentation and records maintenance.
- Knowledge of medical billing procedures, gather and compile data into reports.
- Proficient in basic PC skills. Microsoft Word and Excel preferred.
- Ability to communicate effectively, both orally and in writing.
- Self-directed with the ability to work with little supervision.
- Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
- Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills.
- Satisfactory drug screen and criminal background check.
- Competitive salary
- Comprehensive benefits package including medical, dental, vision and 401(K)
- Generous paid time off accrual
- Excellent growth and development opportunities
- Satisfying and rewarding work striving to overcome the opioid epidemic
Everyone will be asked to be in compliance with the most recent COVID guidelines from CDC, State, County and City.
Here is what you can expect from us:
Health Care Resource Center a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
Health Care Resource Center is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.
PI7f3f7aba532f-2114
-
Front Desk Representative
3 days ago
Northampton, Massachusetts, United States Global Partners Full timeAs a Front Desk Representative at Global Partners LP, you will be the first point of contact for our guests. Your friendly demeanor and excellent communication skills will ensure that every guest has a positive experience. Key responsibilities include:Key Responsibilities:Welcome and assist guests in a timely and courteous mannerProcess transactions...
-
Northampton, Massachusetts, United States BayMark Health Services Full timeFull Time Patient Access Representative / Patient Account RepresentativeHealth Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for patient billing,...
-
Patient Access Representative/Front Desk Clerk
2 weeks ago
Northampton, Massachusetts, United States BayMark Health Services Full timeDescription Full Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible for...
-
Patient Access Representative/Front Desk Clerk
2 weeks ago
Northampton, Massachusetts, United States BayMark Health Services Full timeDescription Full Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible...
-
Patient Access Representative/Front Desk Clerk
4 weeks ago
Northampton, Massachusetts, United States BayMark Health Services Full timeDescription Full Time Patient Access Representative / Patient Account Representative Health Care Resource Center is looking for hard-working and conscientious Patient Access Representative / Patient Account Representative to perform various administrative tasks with a keen eye for detail. The patient account representative is primarily responsible...
-
Front Desk Liaison
5 days ago
Northampton, Massachusetts, United States H&R Block Full timeCompany OverviewH&R Block is a leading provider of tax preparation and financial services. We're committed to providing exceptional customer experiences and making a positive impact on our clients' lives.Our MissionWe aim to be the most trusted and respected brand in our industry, known for our commitment to excellence, innovation, and community...
-
Meat/Seafood Clerk
3 weeks ago
Northampton, Massachusetts, United States Big Y Full timeJob Description POSITION SUMMARY: The Meat/Seafood Clerk is responsible for providing an exceptional customer experience by preparing and ensuring the freshest quality product. The Meat/Seafood Clerk maintains department conditions, to include preparing, stocking and serving meat/seafood products. They also maintain food safety standards and cleanliness in...
-
Outside Sales Representative
7 days ago
Northampton, Massachusetts, United States Sales Focus Inc. Full timeJob Description Job Description Looking for an exciting, dynamic outside sales job in one of the fastest growing industries in the world, clean and sustainable energy? Do you enjoy getting out from behind the desk and engaging with prospects face-to-face in B2B outside sales where every relationship you create leads to more sales? Do you want to take control...
-
Front Desk Coordinator
2 days ago
Northampton, Massachusetts, United States H&R Block Full timeH&R Block is dedicated to creating an exceptional client experience.As a Customer Experience Associate, you will play a key role in ensuring that clients receive personalized attention and support throughout their interaction with our company.Your primary responsibilities will include:Providing top-notch customer service, answering phone calls and greeting...
-
Store Front Services Representative
5 hours ago
Northampton, Massachusetts, United States Walmart Full timeJob SummaryWe are currently seeking a skilled and detail-oriented Cart & Janitorial Associate to join our Walmart team. As a key member of the Front-End Service team, you will be responsible for maintaining the cleanliness and organization of our store's exterior and interior spaces.Your Key DutiesEnsuring that the store's entrance and exit areas are clean...
-
Patient Service Representative
1 week ago
Northampton, Massachusetts, United States Dental Care Alliance Full timeOverview: We are looking for a Patient Service Representative in Northampton, Massachusetts to join our clinical team by providing a high level of patient service and satisfaction while operating in a team-based environment. This person will be a support person to all of the staff members and patients in his/her office. They will answer phones, handle...
-
Hotel Night Auditor
4 weeks ago
Northampton, Massachusetts, United States Mananto Enterprises LLC The Northampton Hotel Full timeThe Hotel Northampton and the Fairfield Inn & Suites are seeking a detail-oriented and customer-focused Hotel Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves a combination of front desk responsibilities, accounting tasks, and...
-
Front Desk Associate
7 days ago
Northampton, Massachusetts, United States H&R Block Full timeH&R Block is committed to creating an exceptional work environment that fosters trust, care, and connections among colleagues. As a Client Service Professional/Receptionist, you will be immersed in a culture of inclusivity and diversity, where everyone feels valued and empowered to bring their authentic self to work.The ideal candidate will possess excellent...
-
Customer Service Representative
4 days ago
Northampton, Massachusetts, United States Stop & Shop Full timeStop & Shop is seeking a talented and enthusiastic PT Clerk to join our team! As a PT Clerk, you will play a critical role in delivering exceptional customer service and driving sales growth. Your responsibilities will include:Assisting customers with product location and availabilityProcessing transactions accurately and efficientlyProviding insights and...
-
Guest Service Associate/Cashier
2 weeks ago
Northampton, Massachusetts, United States Global Partners Full timeGlobal Partners LP - Convenience Plus [Front Desk Agent / Concierge] As a Guest Service Associate at Global Partners LP, you'll: Greet guests and provide an enjoyable shopping experience for everyone; Operate the point of sale pursuant to corporate standards, and maintain proper cash levels; Check in external and internal vendors per established guidelines;...
-
Customer Service Representative
8 hours ago
Northampton, Massachusetts, United States Stop & Shop Full timeStop & Shop is dedicated to creating a culture where everyone feels valued and respected. As a PT Clerk, you will have the opportunity to make a real difference in people's lives by providing top-notch customer service and supporting your colleagues.We are looking for talented individuals who share our values and are passionate about delivering exceptional...
-
Northampton, Massachusetts, United States Access Healthcare Full timeAccess Healthcare is seeking a highly skilled travel Registered Respiratory Therapist to fill a temporary assignment. The ideal candidate will have experience working in respiratory therapy and be able to provide exceptional patient care.The Registered Respiratory Therapist will work on a 12-hour night shift schedule, with a total of 36 hours per week. The...
-
Northampton, Massachusetts, United States Access Healthcare Full timeWe are seeking a qualified Registered Respiratory Therapist to join our team in Northampton, Massachusetts. As a travel therapist with Access Healthcare, you will work 12-hour night shifts, providing top-notch care to patients in need.About the JobDiscipline: Allied Health ProfessionalShift: 12 hours, nightsEmployment Type: TravelOur travel program offers...
-
Healthcare Administrator
1 week ago
Northampton, Massachusetts, United States Fresenius Medical Care Full timeAbout the PositionFresenius Medical Care is seeking a dedicated Healthcare Administrator - Vascular Access to oversee the administration of vascular access services. As a key member of our team, you will be responsible for ensuring that our facilities meet the highest standards of quality and safety.The successful candidate will have a strong background in...
-
Retail Team Member
2 days ago
Northampton, Massachusetts, United States Global Partners Full timeRetail Team Member RoleWe are seeking highly motivated individuals to join our retail team as Guest Service Associates/Cashiers. In this role, you will be responsible for providing excellent customer service and maintaining a welcoming store environment.Your Key Duties:Process transactions accurately and efficiently.Restock shelves and manage inventory...
