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Front Desk Liaison
1 week ago
H&R Block is a leading provider of tax preparation and financial services. We're committed to providing exceptional customer experiences and making a positive impact on our clients' lives.
Our Mission
We aim to be the most trusted and respected brand in our industry, known for our commitment to excellence, innovation, and community involvement.
Job Description
The Receptionist will play a vital role in ensuring the smooth operation of our front desk. This individual will be responsible for managing client interactions, scheduling appointments, and maintaining a clean and organized workspace.
Key Responsibilities:
* Greet clients in a friendly and professional manner
* Answer phone calls and respond to emails in a timely fashion
* Schedule appointments and manage client calendars
* Maintain a clean and organized workspace, including the reception area and office supplies
* Perform other administrative tasks as needed
Requirements:
* High school diploma or equivalent required
* Previous experience in a customer-facing role preferred
* Excellent communication and interpersonal skills
* Ability to multitask and prioritize tasks effectively
* Computer proficiency, including Microsoft Office
Benefits:
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
Why Work for Us:
* Our team is passionate about making a positive impact on our clients' lives
* We offer opportunities for professional growth and development
* Our collaborative and dynamic work environment is perfect for those who thrive in a fast-paced setting
What We Offer:
* A competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
Work Environment:
* Our office is located in Northampton, Massachusetts
* The Receptionist will work in a fast-paced, dynamic environment with multiple distractions and interruptions
* Must be able to sit for extended periods and perform repetitive tasks without strain
EEO Statement:
H&R Block is an equal opportunity employer and welcomes applications from diverse candidates.
