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Order Exceptions Clerk

3 months ago


Memphis, Tennessee, United States Saks Full time

Starting Rate $19.00*
Job Description:

Who We Are:

Saks is a world-renowned luxury ecommerce destination. The company's unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Key Qualifications:

  • Minimum of a high school education. Some post-secondary education is preferred.
  • 3-5 years of experience in a retail, wholesale, or direct-to-consumer inventory control function, preferably in an automated environment.
  • Analytical skills to identify issues, trends, and proper solutions to resolve any inventory issues.
  • Excellent basic math skills
  • Must have an understanding of the English language both written and verbal.
  • Excellent verbal communication and problem-solving skills
  • Microsoft Office Suite Intermediate Skills (Excel, Word, PowerPoint, Access, Outlook)
  • Dependable, work with a sense of urgency; Flexible in work hours.
  • Essential, sustainable physical requirements include: standing for long periods (up to 10 hours), lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs, manual dexterity, pushing or pulling up to 50 lbs
  • Demonstrated understanding of a major WMS package and automated fulfillment equipment.
Role Description:
  • Investigate missing items and report losses and trends to management.
  • Take Ownership of the Stock-Out Process.
  • Ensure that all Outbound Canceled Orders are 100% vetted.
  • Monitor all departments as appropriate to ensure inventory transactions and location movements are turned in a timely manner as per schedule.
  • Perform data entry as required to ensure all transactions are entered.
  • Ensure appropriate management levels are aware of inventory problems and that corrective measures are implemented as directed.
  • Cross-train and work for other departments as required.
  • Must have the ability to present information and respond to questions from managers.
  • Must have the ability to define problems and identify possible solutions.
  • Must be able to work independently.
  • Must be able to easily navigate multiple systems
  • Other duties and responsibilities as assigned.
Your Life and Career at Saks:
  • Exposure to rewarding career advancement opportunities
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental).
  • An amazing employee discount
Thank you for your interest with Saks. We look forward to reviewing your application.

Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate's overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.