Market Operations Associate

1 week ago


Doral, Florida, United States Publicis Groupe Full time
Company Description

Publicis Groupe is a major global communications group specializing in marketing, communication, and digital business transformation. Positioned at the conjunction of marketing and digital business evolution, Publicis Groupe leverages creativity and technology, focusing on The Power of One. The group grants clients easy access to the skills of its 80,000 professionals through four Solution hubs, including creative, media services, digital business transformation, and health & wellness communications, operating in over 100 countries globally.

We are currently operating fully remotely due to the impacts of COVID-19, with an office open as an alternative.

Job Description

The Market Operations Associate's main role is to collaborate closely with the Market Operations Supervisor to carry out operational tasks for approved media plans. The Market Operations Associate needs to be an independent contributor who effectively uses designated software to achieve operational objectives.

Specific Responsibilities
  • Manage day-to-day operations, such as utilizing software to input media buys accurately, code/reconcile vendor invoices, actualize media spend, and bill regional clients
  • Complete reporting requirements promptly utilizing software
  • Respond to regional client requests accurately and promptly using critical thinking, problem-solving, and analytical skills
  • Complete mandatory agency training courses related to media, media billing, and personal skills development
  • Master the various media systems necessary for the role
  • Supervise assigned projects and internal team communication
  • Maintain positive relationships with both internal and external customers
  • Identify ways to enhance operational efficiency through initiative
  • Act as a primary contact for daily requests from Agency Teams
  • Consistently deliver high-quality work on time
  • Express the company and group mission by embodying Agency values in work and collaborations
  • Articulate group and individual goals by actively engaging in the performance assessment process
Qualifications
  • Bachelor's Degree from a four-year college or university
  • One year of experience in media/communications planning (Preferred but not required)
  • Bilingual in English and Spanish
  • Strong numeracy and Excel skills
  • Excellent written and verbal communication
  • Detail-oriented, focused, and capable of multitasking
  • Participate and eventually lead telephone and online meetings
  • Effectively prioritize and manage projects to meet deadlines
  • Must work well in a team environment
  • Show initiative, a desire for learning, and a keen interest in emerging trends in media, marketing, and communications
  • Collaborative and willing to contribute to teamwork
  • Display leadership skills and potential for future supervisory roles

Additional Information: All your information will be handled confidentially in line with EEO guidelines.



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