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Fulfillment Operations Manager Operations
1 week ago
Optimize fulfillment workflows to enhance delivery speed and reduce operational costs.
Location:
Miami
Job Tags:
Operations
About The Role
- Responsible for overseeing and optimizing fulfillment operations for both directtoconsumer and retail channels
- Manage 3PL network across all aspects of order processing, inventory management, and distribution
- Analyze and report on OTIF performance data to identify trends and surface insights
- Develop and implement strategies to optimize fulfillment workflows, enhance delivery speed, and reduce operational costs
- Manage carrier mix, rate, and zone tracking for optimized routing of all shipping activities
- At least 3 years of experience in fulfillment operations, with a strong background in managing omnichannel logistics for both directtoconsumer and retail markets
- Proficient in Excel/Google Sheets and Cin7/DEAR
- Strong communication and interpersonal skills, collaborating effectively with internal teams, external partners, and retail counterparts
- Comfortable working remotely and utilizing shared documents, Zoom, Slack, Asana, G-Suite, and other tools to stay connected and work as a team
- Bachelor's degree in Supply Chain Management, Business Administration, or related field
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