Current jobs related to Technical Account Manager - Jersey City, New Jersey - Dtcc

  • Technical Account Manager

    3 weeks ago

    Jersey City, New Jersey, United States Trend Micro Full time

    About the RoleTrend Micro is seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for creating value for our customers and co-creating a future state that improves their security posture and daily operations.Key ResponsibilitiesCustomer Relationship ManagementManage overall relationships...

  • Technical Account Manager

    2 weeks ago

    Jersey City, New Jersey, United States Trend Micro Full time

    About the RoleTrend Micro, a global leader in cybersecurity, is seeking a highly skilled Technical Account Manager to join our team. As a key member of our customer success team, you will be responsible for managing relationships with our customers, ensuring their technical needs are met, and driving business outcomes.Key ResponsibilitiesCustomer...

  • Technical Account Manager

    2 weeks ago

    Jersey City, New Jersey, United States Trend Micro Full time

    About the RoleTrend Micro, a global leader in cybersecurity, is seeking a highly skilled Cybersecurity Expert to join our team as a Technical Account Manager. In this role, you will be responsible for creating value for our customers and co-creating a future state that improves their security posture and daily operations.Key ResponsibilitiesCustomer Success:...

  • Technical Project Manager

    1 day ago

    Jersey City, New Jersey, United States Photon Full time

    Technical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Photon, a leading provider of Digital Experiences for Fortune 500 clients. With over 20 years of experience in powering digital transformations, we are looking for a seasoned professional to lead our technical projects and drive innovation.Key...

  • Technical Project Manager

    3 days ago

    Jersey City, New Jersey, United States Photon Full time

    Technical Project ManagerWe are seeking a highly skilled Technical Project Manager to join our team at Photon, a leading provider of Digital Experiences for Fortune 500 clients. With over 20 years of experience in powering digital transformations, we are looking for a seasoned professional to lead our technical projects and drive innovation.Key...

  • Technical Project Manager

    3 weeks ago

    Jersey City, New Jersey, United States Dexian - DISYS Full time

    Position: IT Project Manager / Risk Manager (Technical and Infrastructure)Location: Flexible options availableWork Model: Hybrid (3 days Onsite & 2 days Remote)Contract Duration: 6 Months (Potential for Permanent Placement)Required Skills & Experience:Proven experience in Project Management, particularly in Infrastructure and Technical domains, with...

  • Account Manager

    2 weeks ago

    Jersey City, New Jersey, United States GRM Document Management Full time

    About the RoleWe are seeking an experienced Account Manager to join our team at GRM Document Management. As an Account Manager, you will be responsible for maximizing sales of our document management services in the NYC area to new customers and prospects.Key ResponsibilitiesManage and upsell to assigned client baseLead generation and prospecting activities...

  • Account Manager

    2 weeks ago

    Jersey City, New Jersey, United States Walmart Full time

    Job DescriptionJob Title: Account CoordinatorJob Summary:We are seeking a highly motivated and customer-centric professional to join our team as an Account Coordinator. In this role, you will be responsible for cultivating and maintaining strong relationships with cross-functional stakeholders and clients, delivering a high level of customer satisfaction and...

  • Account Manager

    2 days ago

    Jersey City, New Jersey, United States GRM Document Management Full time

    {"h1": "Account Manager Job Description", "p": "GRM Document Management is seeking an experienced Account Manager to join our team in Jersey City, NJ. As an Account Manager, you will be responsible for maximizing sales of our services in the NYC area to new customers and prospects. Our services include document storage, electronic document management...

  • Account Manager

    2 weeks ago

    Jersey City, New Jersey, United States GRM Document Management Full time

    Job SummaryGRM Document Management is seeking an experienced Account Manager to join our team in Jersey City, NJ. As a key member of our sales team, you will be responsible for maximizing sales of our document management services in the NYC area to new customers and prospects.Key ResponsibilitiesManage and upsell to assigned client baseLead generation and...

  • Technical Project Manager

    4 weeks ago

    Jersey City, New Jersey, United States Dexian - DISYS Full time

    Position: Technical Project Manager / Risk Management SpecialistLocation Options: Jersey City, NJ or Tampa, FLWork Arrangement: Hybrid - 3 days Onsite & 2 days RemoteContract Duration: 6 Months (Potential for Full-Time Hire)Required Skills & Experience:Proven experience in Project Management, particularly in Infrastructure and Technical domains, with...

  • Sales Account Manager

    3 weeks ago

    Jersey City, New Jersey, United States GRM Document Management Full time

    Job DescriptionGRM Document Management is seeking an experienced Sales Account Manager to join our team in Jersey City, NJ. As a Sales Account Manager, you will be responsible for maximizing sales of our document management services in the NYC area to new customers and prospects.Key Responsibilities:Client Management: Manage and upsell to assigned client...

  • Technical Risk Project Manager

    3 weeks ago

    Jersey City, New Jersey, United States Dexian Full time

    Position: Technical Risk Project Manager / Infrastructure Risk SpecialistLocation: Flexible (Remote/Hybrid)Contract Duration: 6 Months (Potential for Full-Time)Key Skills & Experience Required:Proven experience in Project Management within the Infrastructure and Technical domains, with proficiency in Java, Jenkins, Python, and related technologies.This role...

  • Technical Risk Project Manager

    3 weeks ago

    Jersey City, New Jersey, United States Dexian Full time

    Position: Technical Risk Project Manager / Infrastructure Risk LeadLocation: Remote or Hybrid options availableContract Duration: 6 Months (Potential for Permanent Hire)Key Skills & Experience Required:Proven experience in Project Management with a focus on Infrastructure and Technical domains, along with proficiency in programming languages such as Java,...

  • Accounting Advisory Manager

    1 week ago

    Jersey City, New Jersey, United States Cherry Bekaert LLP Full time

    About the RoleCherry Bekaert LLP is seeking a highly skilled Accounting Advisory Manager to join our team. As a member of our Governmental Accounting and Advisory (GPS) team, you will play a key role in helping clients protect and enhance the value of their organizations by leveraging their system of internal controls to enable growth, manage risk, and...

  • Accounts Payable Manager

    1 day ago

    Jersey City, New Jersey, United States Axiom Path Full time

    Job OverviewAxiom Path is seeking a highly skilled Accounts Payable Manager to join our team. As a key member of our finance department, you will be responsible for overseeing the full-cycle accounts payable process for trade expenses.Key Responsibilities:Manage the registration, approval, payment execution, and subledger accuracy for trade expenses.Liaise...

  • IT Project Manager

    2 weeks ago

    Jersey City, New Jersey, United States Dexian Full time

    Job Title: IT Project Manager - Technical Risk SpecialistLocation: Remote or HybridDuration: 6 Months (Contract to Hire)About the Role:We are seeking an experienced IT Project Manager to join our team as a Technical Risk Specialist. In this role, you will be responsible for managing technical projects and identifying vulnerabilities to remediate them. You...

  • Sales Account Manager

    8 minutes ago

    Jersey City, New Jersey, United States Software Guidance and Assistance, Inc. Full time

    Job Title: Outside Sales Account ManagerWe are seeking a highly motivated and experienced Outside Sales Account Manager to join our team at Software Guidance and Assistance, Inc. (SGA). As a key member of our sales team, you will be responsible for building and developing business relationships with our tier 1 local clients.Responsibilities:Schedule weekly...

  • Sales Account Manager

    1 week ago

    Jersey City, New Jersey, United States Software Guidance and Assistance, Inc. Full time

    Job Title: Outside Sales Account ManagerWe are seeking a highly motivated and experienced Outside Sales Account Manager to join our team at Software Guidance and Assistance, Inc. (SGA). As a key member of our sales team, you will be responsible for building and developing business relationships with our clients, identifying new sales opportunities, and...

  • Sales Account Manager

    3 weeks ago

    Jersey City, New Jersey, United States GRM Document Management Full time

    Job DescriptionGRM Document Management is seeking an experienced Business Development Manager for our Jersey City, NJ office. The primary responsibility is to maximize the sales of our services in the NYC area to new customers and prospects. These services include:Document StorageElectronic Document Management SolutionsData StoragePathology Storage and...

Technical Account Manager

3 months ago

Jersey City, New Jersey, United States Dtcc Full time
Job Description

Are you ready to make an impact at DTCC?


Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets.

We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.

We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.


Pay and Benefits:
Competitive compensation, including base pay and annual incentive
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits

Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role :


The Report Hub Technical Account Manager partners with strategically important Report Hub Clients to gain an in depth understanding of their technical infrastructure and functional use of the RDS Report Hub service.

This insight, along with a deep knowledge of the product and industry enables the RH TAM to act as a trusted advisor when adopting new functionality, finding opportunities for efficiencies, and providing support on critical issues.

The RH TAM is responsible for improving the value of the Report Hub solution by acting as the primary point of contact for implementing new functionality, handling technical changes and supporting issues that may arise.


Your Primary Responsibilities :
Client facing.
Lead or coordinate the implementation of Report Hub projects driven by regulatory changes or the DTCC
Drive support issues if L1 and L2 teams need support

Track Product related functionality releases while communicating updates, providing guidance on implementation and validate proper client adoption through formal testing.

Provide updates to internal customers on voice of Client and overall health, ongoing initiatives, defects we're working through, new functionality they are embracing, etc.

Represent Report Hub Integration TAM at client service meetings
Build and maintain relationships with your clients

Lead regular Client operational efficiency meetings to review historical issues they have encountered, discuss initiatives and upcoming releases that may have an impact to their operational use of Report Hub.

by Identify technical and non-technical areas for improvement in the client's set-up, overall use of Report Hub and, and lead projects to address the required changes
Create and maintain Project and account plans for changes to the client's service

Internal
Escalate defects to appropriate DTCC and Sapient teams
Managed Services Implementation Governance, including but not limited to the following responsibilities: Supervise Integration operational best practice adherence, feasibility analysis of high priority client enhancement requests, Complex issue route cause analysis, continuous process improvements review
Consult with Integration PM and BA team on complex issues relating to client set-up / config and mapping completed during onboarding to trouble shoot issues
Build and maintain relationships with internal customers
Identify Process and technical areas for improvement in the Integration process and Product.



NOTE:
The Primary Responsibilities of this role are not limited to the details above.

Qualifications:
Minimum of 8 years of related experience
Bachelor's degree preferred or equivalent experience

Talents Needed for Success:
Must have extensive client facing experience with proven ability to effectively manage client expectations and concerns
Must have a good Understanding of the end-to-end Institutional post trade Derivatives lifecycle
Working knowledge of EMIR/SFTR/CFTC/MAS/ASIC/MiFID trade reporting regulation highly desirable
Working knowledge of agile methodology an advantage
Must have experience with similar business/applications (e.g., Power BI, Sales Force, MSPP)
Experience with similar business/application messaging systems and protocols (e.g.,CSV, SQL, MQ, Sftp, MS azure, XLST) an advantage
Understanding of Vendor platform source system data format highly desirable

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

About Us

DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis.

We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide.

From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure.

Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.


DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.

When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries.

A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

About the Team


The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success.

The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.


The Derivatives Services Client Support Team looks after client queries for two platforms -TIW (Trade Information warehouse) and GTR (Global Trade Repository).

TIW provides payment calculation, settlement, post trade event processing and public reporting for Credit Default Swaps. GTR is a trade repository providing industry solution for Over The Counter (OTC) Derivatives and Exchange Traded Derivatives (ETD).

GTR supports all asset classes - Rates, Credit, Foreign Exchange, Equity and Commodities reporting as well as Collateral and Valuation reporting.

The GTR spans three continents, enabling users to meet their regulatory reporting obligations across the globe, in an open, cost effective and efficient manner via a single platform.

It is essential for managing systemic risk and providing regulators with unprecedented transparency into the market.
#J-18808-Ljbffr