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Transportation Dispatcher

4 months ago

Andover, New Hampshire, United States TRIUMPH LEASING CORP. Full time
Join Our Team as a Pricing and Dispatch Specialist at Triumph Modular

Position Summary: We are seeking a self-motivated professional to ensure top-notch communication with our customers for asset pick-up, delivery, and service. Efficiently coordinate schedules and minimize costs.

Responsibilities:
  • Direct and coordinate company Drivers, Service technicians, and vendors for service calls, delivery, and asset pick-ups.
  • Check for signed paperwork before deliveries are dispatched, ensuring all equipment is delivered with proper authorization.
  • Manage service calls efficiently, ensuring clear fault statements and documentation.
  • Maintain an organized schedule and communicate effectively with Sales and Operations staff.
  • Arrange necessary permits and escorts for deliveries in the Greater Boston area.
  • Create detailed scopes of work for projects and ensure clear communication with vendors to avoid cost overruns.
  • Become proficient in using SAP.
Critical Performance Attributes:
  • Punctuality and reliability.
  • Execute customer requests promptly and accurately.
  • Positive attitude and commitment to quality.
  • Exceptional organizational skills.
  • Ability to handle work pressure.
Requirements:

Education:

High School diploma required.

Experience:

Skilled in personal computers with 2 to 3 years of experience in customer service, scheduling, or dispatch. Desired experience in SAP, Microsoft Excel, and Microsoft Word.

Work Environment: Construction/shop office environment with moderate to high noise levels.


Compensation details: $22-26 per hour