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Warehouse Operations Manager

2 months ago


Andover, Massachusetts, United States Rich Products Corporation Full time
Job Summary

We are seeking a highly skilled and experienced Warehouse Coordinator to join our team at Rich Products Corporation. The successful candidate will be responsible for the day-to-day operations of our warehouses, ensuring the efficient processing, packaging, and storage of supplies, materials, and equipment.

Key Responsibilities
  • Warehouse Administration: Administer and operate the organisation's warehouses, including processing, packaging, and storage of supplies, materials, and equipment.
  • Inventory Management: Account for all materials and supplies in the stores facilities; audit goods received into warehouse.
  • Supply Chain Oversight: Oversees receipt, storage, and shipment of materials, and related reporting in accordance with established procedures.
  • Scheduling and Coordination: Prepares and coordinates schedules for shipping and receiving materials to control the flow of goods and regulate warehouse space.
  • Operational Effectiveness: Ensures the effectiveness of operating procedures, space utilisation, and maintenance and protection of facilities and equipment.
  • Material Handling: Transports merchandise using a Mechanical Handling Equipment (MHE) to designated locations within the warehouse, which may include loading, unloading, and order picking standards.
Key Accountabilities/Outcomes
  • Warehouse Deliverables: Overall responsibility of warehouse deliverables including; performance, compliance, and effectiveness.
  • Culture and Leadership: Promote and encourage our culture and Great Leader Drivers (GLDs) to help operate a positive working environment.
  • Warehouse KPIs: Manage warehouse KPIs.
  • AX D365 Expertise: AX D365 subject matter expert.
  • Team Development: Develop warehouse team multi-skilling and oversee effective training and records.
  • Continuous Improvement: Lead member in continuous improvement programmes including identification of issues and solution providing.
  • Order Management: Responsible for accurate and timely order confirmation, goods receipting, and dispatch.
  • Communication: Ensure effective communication with Warehouse Shift Manager to keep them informed, highlighting any issues or problems as they arise.
  • Training and Development: Train associates to meet documented standards ensuring safe operator compliance.
  • Shift Handovers: Conduct effective shift handovers.
  • Order Fulfillment: Ensure orders are picked accurately and in a timely manner to meet internal and external customer requirements.
  • Company KPIs: Understand and affect company KPIs.
  • Audit Standards: Ensure customer audit standards are maintained.
  • Product Quality: Ensure product quality against defined standards.
  • Paperwork and Systems: Ensure all paperwork is completed to meet legal requirements and that relevant systems are maintained including; Traceability, Health and Safety, Good Manufacturing Practices, ERP.
  • Delivery and Safety: Ensure all products are delivered in a safe and timely manner to agreed specification.
  • MHE Operation: Ensure MHE is used correctly within specification and technical requirement.
  • Wastage and Efficiency: Ensure minimum wastage with safe and efficient operation of MHE.
  • Labelling and Compliance: Ensure correct labelling to meet internal and external customer requirements e.g. traceability and date coding.
  • Company Policies: Operate and adhere to all company policy and procedures.
  • Workplace Safety: Keep work areas clean and tidy.
  • Health and Safety: Actively champion Health and Safety to ensure a safe working environment.