Current jobs related to Desktop Support - La Porte, Texas - eTeam Inc


  • La Vernia, Texas, United States Gutierrez Insurance Agency Full time

    Job OverviewThis is a unique opportunity to build a successful career in life insurance sales. As a sales agent, you will work with clients to understand their individual needs and provide tailored protection plans. Our company, Gutierrez Insurance Agency, offers a supportive team environment and a proven system for success.Key ResponsibilitiesUtilize our...


  • La Vernia, Texas, United States Gutierrez Insurance Agency Full time

    Job OverviewWe are seeking a motivated and self-driven Life Insurance Sales Agent to join our team at Gutierrez Insurance Agency. As a sales agent, you will be responsible for providing exceptional customer service and building strong relationships with clients to understand their unique needs and preferences.Key ResponsibilitiesUtilize our exclusive warm...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop TechnicianAt Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will play a critical role in providing technical support and maintenance for our in-house desktops and peripherals.Key Responsibilities:Provide basic support and maintenance for...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop TechnicianAt Ingram Content Group, we are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will play a critical role in providing technical support and maintenance for our in-house desktops and peripherals.Key Responsibilities:Provide basic support and maintenance for...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job SummaryWe are seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will provide technical support and maintenance for in-house desktops and peripherals, including Mac and Windows machines.Key ResponsibilitiesProvide basic support and maintenance for in-house desktops and...


  • La Vergne, Tennessee, United States Ingram Content Group Full time

    Job DescriptionIngram Content Group is seeking a skilled Desktop Technician to join our IT End User Support team in LaVergne, TN. As a Desktop Technician, you will provide technical support and maintenance for in-house desktops and peripherals, including Mac and Windows machines.Key Responsibilities:Resolve end-user issues via ticketing system, providing...

  • Desktop Engineer

    5 days ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    4 days ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    11 hours ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a Desktop Engineer, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for Windows and...

  • Desktop Engineer

    1 week ago


    La Vergne, Tennessee, United States Ingram Content Group Full time

    Job Title: Desktop EngineerWe are seeking a highly skilled Desktop Engineer to join our Information Technology Team in LaVergne, TN. As a key member of our team, you will be responsible for managing and maintaining standard workstation configurations for both Windows and macOS environments.Key Responsibilities:Design and implement workstation standards for...

  • Desktop Engineer

    2 months ago


    La Vergne, United States Ingram Content Group Full time

    Job DescriptionJob DescriptionJob DescriptionIngram Content Group (ICG) is hiring for a Desktop Engineer for our Information Technology Team in LaVergne, TN.This individual will manage and maintain standard workstation configurations for both Windows and macOS environments, to include image management, software packaging, OS deployment, patch management,...

  • Desktop Engineer

    4 weeks ago


    La Vergne, United States Ingram Content Group Full time

    Company DescriptionJob Description Ingram Content Group (ICG)is hiring for a Desktop Engineer for our Information Technology Team in LaVergne, TN. This individual will manage and maintain standard workstation configurations for both Windows and macOS environments, to include image management, software packaging, OS deployment, patch management, endpoint...

  • Desktop Technician

    5 hours ago


    La Vergne, United States Ingram Content Group Full time

    Company DescriptionJob Description Ingram Content Group (ICG)is hiring for aDesktop Technicianto contribute to ourIT End User Supportteam inLaVergne, TN, just outside the Nashville area. This is an onsite position. In this role, you will provide basic support and maintenance of in-house desktops and peripherals, specifically Mac and Windows machines. You...

  • Desktop Technician

    4 days ago


    La Vergne, United States Ingram Content Group Full time

    Company DescriptionJob Description Ingram Content Group (ICG)is hiring for aDesktop Technicianto contribute to ourIT End User Supportteam inLaVergne, TN, just outside the Nashville area. This is an onsite position. In this role, you will provide basic support and maintenance of in-house desktops and peripherals, specifically Mac and Windows machines. You...

  • Desktop Technician

    2 days ago


    La Vergne, United States Ingram Content Group Full time

    Company DescriptionJob DescriptionIngram Content Group (ICG)is hiring for a Desktop Technician to contribute to our IT End User Support team in LaVergne, TN, just outside the Nashville area. This is an onsite position. In this role, you will provide basic support and maintenance of in-house desktops and peripherals, specifically Mac and Windows machines. You...


  • La Crosse, Wisconsin, United States City Brewing Company Full time

    City Brewing Company – Our Mission We are a premier beverage co-packager with a strong commitment to Safety, Quality, Communication, Growth, and Performance. Our team is dedicated to delivering exceptional products and services to our customers. Job Summary We are seeking a skilled IT Support Specialist to join our team at our La Crosse facility. This role...

  • IT Support Specialist

    1 month ago


    La Crosse, United States City Brewing Co Full time

    Job DescriptionJob DescriptionCity Brewing Company – Who We AreWith our roots in La Crosse, WI, we are proud to be premier beverage co-packager, with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations...

  • IT Support Specialist

    4 weeks ago


    La Crosse, United States City Brewing Company Full time

    City Brewing Company – Who We Are With our roots in La Crosse, WI, we are proud to be premier beverage co-packager, with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations but also of our employees in...


  • La Crosse, United States City Brewing Company Full time

    City Brewing Company - Who We Are With our roots in La Crosse, WI, we are proud to be premier beverage co-packager, with four locations across the United States. Through our focuses on Safety throughout our facilities, Quality of products produced for our customers, Communication at all levels, Growth of not just our locations but also of our employees in...


  • La Crosse, Wisconsin, United States TEKsystems Full time

    Job OverviewPosition Summary:TEKsystems is collaborating with a local organization to find several onsite Technical Support Analysts. This role involves receiving, diagnosing, and resolving hardware and software issues for internal personnel. Key Responsibilities:• Address, troubleshoot, and manage Help Desk inquiries through phone or email in a 24/7...


  • La Grange, United States Motion Recruitment Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Motion Recruitment. As an IT Support Specialist, you will provide technical assistance to end-users, troubleshoot and resolve issues, and maintain a high level of customer satisfaction.Key ResponsibilitiesProvide phone, on-site, and remote support to end-users for computer,...


  • La Crosse, Wisconsin, United States City Brewing Co Full time

    Position OverviewCity Brewing Company – About UsFounded in La Crosse, WI, City Brewing Company stands as a leading beverage co-packager with multiple facilities across the United States. Our commitment to Safety, Quality, Communication, Growth, and Performance drives our success and fosters a thriving workplace culture.Role SummaryWe are currently seeking...

Desktop Support

3 months ago


La Porte, Texas, United States eTeam Inc Full time

Job Title: Desktop Support

Location: La Porte, TX

Job Role:

  • Provide transition program capabilities including knowledge transfer, process and procedure improvement, service & project management, technology and infrastructure oversight, and contract/vendor coordination
  • Create and update run-books
  • Ensure timely delivery of client requirements and report to head of field services
  • Manage stakeholder expectations and address gaps proactively
  • Ability to multitask and manage multiple customers simultaneously
  • Offer 1st line IT support services to the business community
  • Handle infrastructure administration tasks
  • Provide on-site and out-of-hours support as needed
  • Backup and restore settings, and perform systems administration activities
  • Resolve issues and train staff on hardware/software/tools
  • Other duties as assigned

Technical Skills:

  • Integrate ITSM solutions for ticket creation and site services support
  • Handle user IT infrastructure, Microsoft Windows desktop operating systems, and business productivity applications
  • Knowledge of troubleshooting software issues and managing Active Directory
  • Categorize and prioritize end user support requests
  • Deskside Level 2 troubleshooting and leadership experience
  • Interact with customers and cross-functional teams
  • Self-starter and able to work independently

Qualifications and Experience:

  • Diploma or Engineering degree with relevant certifications
  • 5-10 years of End User support experience including VIP support
  • Installation and configuration of desktop/laptop/printer/server/networks
  • Certified Windows Administration and strong Microsoft Office skills
  • Strong customer handling and communication skills
  • Detail-oriented and self-motivated with team management experience
  • Background security check required

Working Relationships:

  • Maintain relationships to resolve client issues
  • Communicate effectively with service providers and IT infrastructure groups
  • Develop and maintain communication with organization and customer teams
  • Competencies: Adaptability, Analysis, Customer Service Orientation, Job Knowledge, Initiative, Judgment, Managing Stress, Negotiation, Communication, Persuasiveness, Planning, Root Cause Analysis, Teamwork, Technical Competence, Work Standards, Documentation, ITSM, ITIL, Proactive