Resident Service Specialist

1 week ago

Honolulu, Hawaii, United States Hunt Full time
Position is located at Ohana Military Communities in Honolulu, HI.

HMHSS_Resident Service Specialist (RESRSPEC)

Hunt Military Communities, the largest military housing owner, offers unsurpassed quality and service to more than 165,000 residents in approximately 52,000 homes on Navy, Air Force, Marine Corps, and Army installations across the USA. We do this through our core values: safety, kindness, efficiency, enthusiasm and selflessness and our 5-Star Service commitment. With a 50-year legacy and a partnership with the Department of Defense, HMC strives to ensure the integrity of our military communities and the families who live there.

To learn more about us go to

A Brief Overview
The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.

What you will do
  • Serves as the primary point of contact for all resident related inquires.
  • Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.
  • Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.
  • Assist in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
  • Administers move in lease documents and home inspection with resident.
  • Coordinate move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
  • Monitor rental account balances where applicable. Ensure all fees and rent charges are correct in Yardi.
  • Assist with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.
  • Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame.
  • May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.
  • Participate in monthly functions held by the site to assist in resident retention.
  • This position requires driving for the company using either a company vehicle, rental vehicle or their personal vehicle.
Qualifications
  • High School Diploma or GED (or equivalent) Required and
  • Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred
  • Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and
  • Previous experience in sales Preferred
  • Strong customer service skills.
  • The ability to show houses which may include working in all types of weather conditions.
  • Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
  • Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
  • Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
  • A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
  • Ability to resolve problems independently and responsibility.
  • Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
  • Demonstrates discretion and ability to maintain a professional attitude and appearance.
  • Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
  • Takes initiative to identify and anticipate client needs and make recommendations for implementation.
  • DL NUMBER - Driver's License, Valid and in State Required
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $20.19-$23.55 per hour, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more

Click Here for Benefits Overview

You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).

EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Resident Service Specialist

    1 week ago

    Honolulu, Hawaii, United States HUNT Full time

    Position is located at Ohana Military Communities in Honolulu, HI. HMHSS - Resident Service Specialist (RESRSPEC)Hunt Military Communities, the largest military housing owner, offers unsurpassed quality and service to more than 165,000 residents in a Resident, Specialist, Property Management, Customer Service, Service, Community Manager, Retail

  • Customer Service

    1 week ago

    Honolulu, Hawaii, United States Hunt Companies Finance Trust, Inc. Full time

    Position is located at Ohana Military Communities in Honolulu, HI.HMHSS_Resident Service Specialist (RESRSPEC)Hunt Military Communities, the largest military housing owner, offers unsurpassed quality and service to more than 165,000 residents in approximately 52,000 homes on Navy, Air Force, Marine Corps, and Army installations across the USA.We do this...

  • Patient Services Specialist

    1 week ago

    Honolulu, Hawaii, United States Kalihi Palama Health Center Full time

    Job Title: Patient Services SpecialistCompany: Kalihi-Palama Health CenterPrimary Purpose:The Patient Services Specialist is tasked with gathering accurate patient information and necessary documents during patient scheduling, registration, and collections according to KPHC policies and procedures. All data must be entered into Centricity and documents...

  • Resident Managers

    1 week ago

    Honolulu, Hawaii, United States EAH Full time

    Explore a career at EAH Housing.Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and...

  • Client Service Specialist

    1 week ago

    Honolulu, Hawaii, United States Hawaii Pacific Health Full time

    Job Description The Hawai'i Pacific Health Research Institute (HPHRI) is dedicated to expanding our knowledge and investigation of the most advanced methods of health prevention in Hawai'i. HPHRI researchers conduct more than 200 clinical trials within the Hawai'i Pacific Health network of hospitals - Kapi'olani Medical Center for Women & Children, Pali Momi...

  • Summer Resident Advisor

    1 week ago

    Honolulu, Hawaii, United States EF International Language Campuses Full time

    Position at EF International Language CampusesHey there! Are you ready for an amazing opportunity at EF International Language Campuses in Honolulu? We are on the lookout for an outstanding candidate to join us as a Resident Advisor. If you're motivated, responsible, and love building communities, then this could be the perfect role for you!About the...

  • Resident Managers

    1 week ago

    Honolulu, Hawaii, United States EAH Full time

    Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and...

  • Client Service Specialist

    1 week ago

    Honolulu, Hawaii, United States Hawaii Pacific Health Full time

    Job DescriptionThe Hawai'i Pacific Health Research Institute (HPHRI) is dedicated to expanding our knowledge and investigation of the most advanced methods of health prevention in Hawai'i. HPHRI researchers conduct more than 200 clinical trials within the Hawai'i Pacific Health network of hospitals - Kapi'olani Medical Center for Women & Children, Pali Momi...

  • Support Services Specialist

    1 month ago

    Honolulu, Hawaii, United States Department Of Commerce Full time

    Summary This position is located in the National Marine Fisheries Service (NMFS), Office of Law Enforcement (OLE), with one vacancy, in Honolulu, HI. This position is also announced under vacancy number NMFS OLE ST, which is open to Status Candidates. You must apply to both announcements if you want to be considered for both. Duties As a Support Services...

  • Residences Manager

    2 days ago

    Honolulu, Hawaii, United States Ka La'i Waikiki Beach, LXR Hotels & Resorts Full time

    The beautiful and ultra-luxury Ka La'i Waikiki Beach, LXR Hotels & Resorts newest addition, is seeking a Residences Manager.Ka La'i Waikiki Beach spans 38 stories with residential-style suites, designed for comfort and convenience, including fully-equipped kitchens, wellness facilities designed for relaxation, an infinity pool and heated whirlpool. Our...

  • elc epidemiological specialist

    1 month ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Disease Outbreak Control DivisionDisease Investigation BranchDowntown, Oahu EPIDEMIOLOGICAL SPECIALIST (COMMUNITY HEALTH) Epidemiology and Laboratory Capacity (ELC)$4,690 - $5,713 per month, salary commensurate w/ training and experience Exempt, Non-Civil Service, Full-Time, Temporary Appointment. The primary purpose of this position is to perform the full...

  • elc epidemiological specialist

    4 weeks ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Disease Outbreak Control DivisionDisease Investigation BranchDowntown, Oahu EPIDEMIOLOGICAL SPECIALIST (COMMUNITY HEALTH) Epidemiology and Laboratory Capacity (ELC)$4,690 - $5,713 per month, salary commensurate w/ training and experience Exempt, Non-Civil Service, Full-Time, Temporary Appointment. The primary purpose of this position is to perform the full...

  • ELC Epidemiological Specialist

    1 month ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Disease Outbreak Control Division Disease Investigation Branch Downtown, Oahu Epidemiological Specialist (Foodborne/Waterborne)Epidemiology and Laboratory Capacity (ELC)$4,690 - $5,713 per month, salary commensurate w/ training and experience Exempt, non-civil service appointment. The primary purpose of this position is to plan, organize, and perform the...

  • ELC Epidemiological Specialist

    4 weeks ago

    Honolulu, Hawaii, United States realjobshawaii Full time

    Disease Outbreak Control Division Disease Investigation Branch Downtown, Oahu Epidemiological Specialist (Foodborne/Waterborne)Epidemiology and Laboratory Capacity (ELC)$4,690 - $5,713 per month, salary commensurate w/ training and experience Exempt, non-civil service appointment. The primary purpose of this position is to plan, organize, and perform the...

  • Resident Advisor

    1 week ago

    Honolulu, Hawaii, United States Liliuokalani Trust Full time

    Position Summary The Thriving Supportive Program Resident Advisor supports creating a welcoming and safe environment for young adults who access the dorms services at the Thriving Supportive Program (TSP) for Lydia House. The RA encourages building pilina and provides mentorship, ease in transitioning to the dorm life, managing overnight needs of the young...

  • Domestic Violence Specialist III

    1 week ago

    Honolulu, Hawaii, United States Child and Family Service Full time

    Job DescriptionJob DescriptionEstablished in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and...

  • Food Service Sanitation Specialist

    1 week ago

    Honolulu, Hawaii, United States ACORN Full time

    Food Sanitation Specialist at Military BaseSchofield Barracks is a United States Army installation and census-designated place located in the City and County of Honolulu and in the Wahiawa District of the Hawaiian island of Oʻahu, Hawaiʻi. Schofield Barracks lies adjacent to the town of Wahiawā, separated from most of it by Lake WilsonThere is a Hiring...

  • Acquisition Specialist Senior

    1 week ago

    Honolulu, Hawaii, United States IMSolutions Full time

    RemoteFull Time#1236 -DOI: Senior-Level 2 openExperiencedShare )IMSolutions seeks Federal Senior Level Acquisition Specialists to fill exciting opportunities supporting the federal government within The Department of Interior (DOI).Do you have experience doing acquisitions in federal government R&D and/or construction programs? Then this is the role for you...

  • Commercial Loan Servicing Specialist

    1 week ago

    Honolulu, Hawaii, United States First Hawaiian Bank Full time

    Join the First Hawaiian Bank 'ohana, where our culture flourishes with purpose. We prioritize the 3 C's - Caring, Character and Collaboration - ensuring a workplace that is not only rewarding, but deeply fulfilling. Consistently recognized as one of the 'Best Places to Work in Hawaii' for 14 consecutive years, we take pride in our longstanding commitment to...

  • Operations Specialist, IT

    1 week ago

    Honolulu, Hawaii, United States Hawaiian Airlines Full time

    The IT Field Services Team is responsible for all proprietary IT end-user hardware and provides onsite support in HNL and remote user support to all HA destinations. The Operations family houses all the specialists that monitor, change, support, and IT, Operations Specialist, Field Service, Field, Operations, Specialist, Airline