Senior Customer Service Representative, Customer Billing
1 week ago
The Customer Billing & Account Support (CBAS) department at ACS Publications is a crucial hub that ensures smooth operations related to subscriber database maintenance, order processing, billing, and customer inquiries. As a Customer Billing & Account Support Representative, you'll be at the forefront of assisting subscribers with orders, billing, pricing, and account inquiries.
Responsibilities- Processing subscription orders, payments, and adjustments in the database
- Handling communications with agencies and customers regarding orders, billing, and pricing
- Maintaining records, conducting database research, and generating reports
- Tracking daily workload and notifying management of any issues that may impact deadlines
- Providing assistance to other departments on subscription sales processing
- Participating in special projects and aiding in training new employees
- Supporting production runs and quality checks when required
- Associate's Degree or Bachelor's Degree with practical work experience
- Proficiency in Microsoft Word, Excel, Outlook, Teams, and SalesForce CRM
- Strong math skills and problem-solving abilities
- Excellent organizational and time management skills
- Effective verbal and written communication skills
- Ability to work independently in a fast-paced environment
- Team player with a proactive approach
Minimum of 3 years of professional experience in billing, accounting, or related roles.
DivisionThis position is based in the Columbus, Ohio office. Employees follow a hybrid work schedule, working three days a week onsite, with flexibility for remote work on the remaining days.
New employees are eligible for this hybrid work setup from day one. ACS also provides relocation assistance where applicable.
EEO Statement: ACS is an equal opportunity employer, dedicated to diversity and inclusion in the workplace.
-
Customer Service Representative
1 week ago
Columbus, Ohio, United States Circle K Stores Inc. Full timeStore : 1408 Veterans Pkwy, Columbus, Georgia 31901 Availability Shift/ Days Full time Day ShiftEveningsOvernight Shift Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
1 week ago
Columbus, Ohio, United States Volunteers of America Greater Ohio & Indiana Full timeThe Customer Care Representative will assist in the day-to-day operations of the store, mostly through telephone customer service support and the arranging of customer home pick-ups. Additional responsibilities will include supporting drivers with ma Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
2 weeks ago
Columbus, Ohio, United States Hamilton Parker Full timeCustomer Service Representative Columbus, Ohio **Customer Service Representative** Responsible for assisting Hamilton Parker customers at the Customer Service Counter. The Customer Service Representative must reflect and represent Hamilton Parkers core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented). **Department** Sales...
-
Customer Service Representative
1 week ago
Columbus, Ohio, United States Custom Fabricating & Supplies Full timeJoin Our Team as a Customer Service Representative at Custom Fabricating & SuppliesAbout Us:Custom Fabricating & Supplies (CFS) is a leading provider of industrial masking products and solutions, renowned for our commitment to quality and customer satisfaction. Located in Franklin, WI, we are seeking a self-motivated and experienced Customer Service...
-
Customer Service Representative
2 weeks ago
Columbus, Ohio, United States Hamilton Parker Full timeJOB DESCRIPTION Responsible for assisting Hamilton Parker customers at the Customer Service Counter. The Customer Service Representative must reflect and represent Hamilton Parker's core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented). If you are considering sending an application, make sure to hit the apply button below after...
-
Customer Service Representative
4 days ago
Columbus, Ohio, United States Passion Marketing Acquisitions Full timePassion Marketing Acquisitions is looking for a Customer Service Representative to join our team. This position is entry-level and no experience is required. In this role, you will communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our clients. Successful applicants...
-
Columbus, Ohio, United States Columbus Region Full timeEnter Job Location **Medical Equipment Customer Service Representative** **ROTECH EMPLOYEES BENEFIT CORPORATION - Gahanna, OH** Posted: **1/19/2022** - Expires: **4/19/2022** Job ID: **Job Description** Medical Equipment Customer Service Representative Requisition ID Category Customer Service/Support Location US-OH-GAHANNA Position Type Perm...
-
Customer Service Representative
1 week ago
Columbus, Ohio, United States Abacus Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative- WAREHOUSE BACKGROUND REQUIRED to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsBatch orders and maintain workflow for warehouse...
-
Customer Service Representative/Dispatcher
2 weeks ago
Columbus, Ohio, United States Work With Your Handz Full timeHiring: Customer Service Representative/Dispatcher Are you ready to be the bridge between our valued customers and our dedicated field technicians, ensuring every interaction is a success? As the go-to experts for 25 years in specialty plumbing services for residential clients across Columbus, OH, we're dedicated to delivering top-notch solutions with a...
-
customer service representative
2 weeks ago
Columbus, Ohio, United States Randstad Full timecustomer service representative - remote.columbus , georgia (remote)posted 1 day agojob detailssummary$15 - $16 per hourtemporaryhigh schoolcategory office and administrative support occupationsreferenceAB_4549928job detailsWould you say you have experience providing world class customer service? We have a local insurance company that is in need of someone...
-
Customer Service Representative
2 weeks ago
Columbus, Ohio, United States Taylor Corporation Full timeCome Work with Us Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long...
-
Quality Customer Service Representative
2 weeks ago
Columbus, Ohio, United States Crown Cork & Seal USA, Inc. Full timeCrown's Closures, Aerosol & Promotional Packaging (CAPP) Division manufactures a variety of packaging solutions for the largest consumer packaging companies in North America.We manufacture total packaging solutions including:Closures: We manufacture a variety of decorative food and metal vacuum sealed closures, metal and composite closures, capping systems...
-
Customer Service Consultant
2 weeks ago
Columbus, Ohio, United States Adecco Full timeJob DescriptionJob DescriptionAdecco is currently assisting a National Pharmaceutical client, recruiting for a Customer Service Consultant in Franklin, TN. This is Onsite . Candidates must meet the following requirements to be considered: Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if...
-
Entry Level Customer Service Representative
1 month ago
Columbus, Ohio, United States Integrity Marketing Solutions LLC Full timeBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementTraining & developmentJob Summary We are seeking an Entry Level Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer...
-
Customer Service Specialist
4 days ago
Columbus, Ohio, United States Blue Star Partners LLC Full timeJob Title: Customer Service SpecialistLocation: Columbus, OH – Onsite – Local candidates onlyPeriod: 07/22/2024 to 07/22/2025, with possibility of extensionHours/Week: 40 hours (Hours over 40 will be paid at Time and a Half)Rate: $20 - $23/hourContract Type: W-2 only**Scope of Services:**The Customer Service Specialist plays a crucial role in supporting...
-
Veterinary Customer Services Representative
1 month ago
Columbus, Ohio, United States The Ohio State University Full timeScreen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...
-
Veterinary Customer Services Representative
4 weeks ago
Columbus, Ohio, United States The Ohio State University Full timeScreen reader users may encounter difficulty with this site. For assistance with applying, please contact hr- If you have questions while submitting an application, please review these frequently asked questions.Current Employees and Students:If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use...
-
Financial Customer Service Representative
1 month ago
Columbus, Ohio, United States Randstad USA Full timeOur client, a prominent player in the financial industry, is seeking dynamic individuals to join their team as Customer Support Representatives. In this role, you will be responsible for handling incoming phone calls related to various service inquiries on client accounts. The successful candidate will demonstrate a high degree of accuracy and efficiency,...
-
Financial Customer Service Representative
1 month ago
Columbus, Ohio, United States Randstad USA Full timeAs a Financial Customer Service Representative for our client, you'll play a vital role in delivering exceptional service to our clients. You'll handle incoming phone calls related to various service inquiries on client accounts, ensuring accuracy, efficiency, and adherence to key department performance metrics. Your support areas will encompass Cash...
-
Financial Customer Service Representative
4 weeks ago
Columbus, Ohio, United States Randstad USA Full timeAs a Financial Customer Service Representative for our client, you'll play a vital role in delivering exceptional service to our clients. You'll handle incoming phone calls related to various service inquiries on client accounts, ensuring accuracy, efficiency, and adherence to key department performance metrics. Your support areas will encompass Cash...