Current jobs related to Customer Service Representative - Columbus, Ohio - Taylor Corporation

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team in Groveport, OH.**Key Responsibilities:**• Provide exceptional customer service to internal and external stakeholders, ensuring timely and accurate communication.• Offer rate quotes on shipments and track progress to...

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    **Job Summary**Pilot Freight Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Groveport, OH location.**Key Responsibilities:**• Provide exceptional customer service to internal and external customers, ensuring timely and accurate communication.• Offer rate quotes on shipments and track...

  • Insurance Customer Service Representative

    2 days ago

    Columbus, Ohio, United States Employ-Temps Staffing Service Full time

    Insurance Customer Service Representative **Job Summary:** We are seeking a highly skilled Insurance Customer Service Representative to join our team at Employ-Temps Staffing Services. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and discussing coverage...

  • Insurance Customer Service Representative

    5 days ago

    Columbus, Ohio, United States Employ-Temps Staffing Service Full time

    Insurance Customer Service Representative **Job Summary:** We are seeking a highly skilled Insurance Customer Service Representative to join our team at Employ-Temps Staffing Services. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and discussing coverage...

  • Customer Service Representative

    4 days ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    Pilot Freight Service Job OpportunityJob Category: LogisticsRequisition Number: CUSTO03769Job DetailsDescriptionPilot Freight Service is seeking a skilled Customer Service agent to join our team at our Groveport, OH location. As a key member of our logistics team, you will be responsible for providing exceptional customer service, ensuring timely and...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    Pilot Freight Service is seeking a skilled Customer Service Agent for our Groveport, OH location.Key Responsibilities:Frequent and accurate communication with customers, carriers, and station personnel.Provide rate quotes on shipments and track progress to resolve any issues.Coordinate recovery and delivery schedules with cartage agents and relay information...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Pilot Freight Service Full time

    Pilot Freight Service is seeking a skilled Customer Service Agent for our Groveport, OH location.Key Responsibilities:Frequent and accurate communication with customers, carriers, and station personnel.Provide rate quotes on shipments and track progress to resolve any issues.Coordinate recovery and delivery schedules with cartage agents and relay information...

  • Customer Service Representative

    3 days ago

    Columbus, Ohio, United States TSYS Full time

    Customer Service RepresentativeAt TSYS, we're committed to delivering exceptional payment solutions to our clients. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch support.Key Responsibilities:Respond to customer inquiries via phone, email, and chat to resolve issues in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States Tower Loan Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Randstad Full time

    Job Title: Customer Service RepresentativeAt Randstad, we are seeking a highly skilled Customer Service Representative to join our team in Columbus, Ohio. As a Customer Service Representative, you will be responsible for providing exceptional customer service, solving problems, and growing with a company that values your contributions.Key...

  • Customer Service Representative

    4 days ago

    Columbus, Ohio, United States TSYS Full time

    Customer Service RepresentativeAt Global Payments, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible support.Key Responsibilities:Respond to customer inquiries via phone, email, and chat to resolve issues in a timely and...

  • Customer Service Representative

    3 weeks ago

    Columbus, Ohio, United States One and Only Fitness Consulting Full time

    Job DescriptionWelcome to One and Only Fitness Consulting, a family-oriented fitness facility that prioritizes customer service and member care. We are seeking a highly motivated and dedicated individual to join our team as an Overnight Service Representative.Job Summary: As an Overnight Service Representative, you will be responsible for providing...

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States Compass Group USA Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Compass Group USA. As a Customer Service Representative, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Provide excellent customer service to clients, responding...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Columbus Region Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in the Columbus Region.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients and ensuring a smooth parking experience. This role...

  • Customer Service Representative

    2 weeks ago

    Columbus, Ohio, United States Columbus Region Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at Columbus Region. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our customers.**Key Responsibilities:**Assure quality customer service to all customersResolve customer product or service...

  • Customer Service Representative

    2 days ago

    Columbus, Ohio, United States Dawson Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Dawson. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients and customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional mannerResearch and resolve...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Caesars Entertainment Full time

    Customer Service RepresentativeAs a Customer Service Representative at Caesars Entertainment, you will be responsible for providing exceptional service to our guests. Your primary duties will include:Processing check-in and check-out transactions for guestsAssisting guests with questions about the property and surrounding areaBooking reservations for dinner,...

  • Customer Service Representative

    1 week ago

    Columbus, Ohio, United States Caesars Entertainment Full time

    Customer Service RepresentativeAs a Customer Service Representative at Caesars Entertainment, you will be responsible for providing exceptional service to our guests. Your primary duties will include:Processing check-in and check-out transactions for guestsAssisting guests with questions about the property and surrounding areaBooking reservations for dinner,...

  • Customer Service Representative

    2 days ago

    Columbus, Ohio, United States Sapphire Ventures Full time

    Customer Service Representative OpportunityCHECK24, a leading online company and Germany's largest comparison portal, is seeking a highly motivated and customer-focused individual to join our service team in the mobile phone sector.As a Customer Service Representative, you will be responsible for providing independent advice to customers on mobile phone...

  • Customer Service Representative

    6 days ago

    Columbus, Ohio, United States Domino's Pizza LLC Full time

    About the RoleYou're a people person with a passion for delivering exceptional customer experiences. As a Customer Service Representative at Domino's Pizza LLC, you'll be the face of our brand, ensuring every customer interaction is positive and memorable.Key ResponsibilitiesProvide top-notch customer service via phone, email, and in-personResolve customer...

Customer Service Representative

3 months ago

Columbus, Ohio, United States Taylor Corporation Full time

Come Work with Us

Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this for the long haul.

Ready to build a career? It's time to look at Taylor.

Your Opportunity: Taylor Print and Service Solutions, previously known as Taylor Communications, is looking for a new Customer Service Rep to join the team The Customer Service Representative (CSR) is responsible for establishing and maintaining relationships with customers on behalf of the company by ensuring that all customer requirements and needs are completely met. As the CSR, you must convey to the customer a sense of expertise in our products and solutions. The CSR is also responsible for communicating customer requirements to other teams, in accordance with company policies and procedures.

The CSR is looked at as the strength of our organization. This role is able to autonomously manage and own numerous multiple-solution customers and related demands with ease. CSR's are oftentimes the go-to person for challenging day-to-day and complex internal or external scenarios. The ability to seek and accept feedback from others while learning to provide similar feedback constructively is an important part of this role.

As a CSR, you play an integral part in meeting all company goals:

  • Guarantee satisfaction and value for our customers.
  • Contribute to a work environment that fosters pride in being part of a winning team.
  • Contribute to the company's goals of achieving cost efficiencies by maintaining high productivity and quality standards.

You are responsible for supporting the company vision and mission. This position requires tact, sensitivity, and professionalism, because you will be in contact with current and prospective customers, and are in a strong position to influence their satisfaction and our company prosperity.

Your Responsibilities:

  • Work independently and within a team to deliver a consistent, exceptional customer experience every time
  • Manage all communications-written, verbal, and in person, in a profession, proactive and efficient manner
  • Resolve all customer needs including orders, requests, and follow-up activity across multiple systems and functions courteously, efficiently, quickly and accurately
  • Own escalations and concerns on behalf of the customer immediately thorough root cause analysis and permanent resolution
  • Successfully establish, manage and exceed customer expectations throughout all engagements
  • Engage appropriate resources to assist or resolve service issues as necessary
  • Understand and appropriately use the company pricing system and policies.
  • Review a variety of work product including, but not limited to internal and external communication, quotes, designs, proofs, reports, etc. for accuracy and improvement opportunities
  • Manage workflow to meet customer deadlines in a team environment.
  • Understand and help the customer articulate their needs
  • Effectively present and discuss the products and services of the company to customers in a way that conveys an image of quality, integrity, and superior understanding and delivery of customer needs
  • May act as a coach/mentor to other CSR's
  • Continue to sharpen skills and drive personal growth enabling career progression and further elevation of the customer experience
  • Coordination of projects and complex customer deliverables

You Must Have:

  • High school diploma or equivalent
  • 3+ years of customer service industry experience
  • Strong MS Office skills with emphasis on Excel and Outlook
  • Ability to communicate effectively through verbal and written communication

We Would Also Prefer:

  • Print, marketing or promotional product experience
  • knowledge

About Taylor Corporation
One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.