Quality Supervisor
2 months ago
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestl is the place for you. Nestl USA is one of seven operating companies that make up Nestl's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARYThe Quality Supervisor position directs Quality Assurance factory floor personnel while maintaining a close rapport with Production and the Quality team to identify, solve and prevent problems affecting quality. This role is a key position within the Quality Team, providing expertise and support to the Operations department and Factory Management staff, fostering a cross departmental quality and compliance mind-set.
PRIMARY RESPONSIBILITESKey Outputs / DeliverablesList the main results which the job must deliver in order to achieve its purpose.
Operational Tasks
Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement
Uses Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses.
Develops corrective actions and monitors for effectiveness.
Troubleshoots using product tests and product specification measurements.
Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestl Quality Management System.
Ensure update HACCP, NQMS and SOPs as needed and ensures training of associates at all levels on quality programs.
Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
Systems Tasks
Manages quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
Responsible for ensuring compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
Actively participates in the change control process. Maintains and updates Rework and Allergen matrices for the factory.
Maintain Quality Pyramid. Summarizes the information and reports for operational reviews
Communicates Quality and Food Safety briefs to the factory.
Summarizes data, and prepares and interprets reports for use by management.
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives
Laboratory Tasks
Supports factory traceability exercises.
Understands lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
Ensures the completion of internal lab audits in compliance with the NQAC program.
Updates NQMS and SOPs as needed and ensures training of laboratory associates.
Assists, advises and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.).
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.
Summarizes data, and prepares and interprets reports for use by management.
Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives.
Is the key factory contact person with NQAC.
Safety & Environmental
Ensures compliance with all regulatory and Nestl guidelines pertaining to safety, health, and environmental.
Is a key part of the culture change towards behavioral safety improvement.
Nestl Continuous Excellence
Supports key Nestl Continuous Excellence (NCE) initiatives.
REQUIREMENTS & MINIMUM EDUCATION:
- Bachelors Degree (BA/BS) in Food Science, Microbiology, Chemistry, or other related field or equivalent experience and minimum 3 years related work experience.
- 3 - 5 years manufacturing and/or laboratory experience required (within food industry preferred)
- Preferred: 1-3 years of supervisory experience in QA/QC
- Must have excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
- Strong mathematical and statistical skills required.
- Must be able to manage multiple assignments.
- Must be able to perform in a demanding, fast-paced environment.
- Must have strong problem-solving and analytical skills.
- Must be proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications.
- Proficiency in SAP systems is preferred.
299452
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestl home.
The Nestl Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator:
- Note: Nespresso is not a federal contractor and does not maintain affirmative action programs
Review our applicant privacy notice before applying at
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestl is the place for you. Nestl USA is one of seven operating companies that make up Nestl's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARYThe Quality Supervisor position directs Quality Assurance factory floor personnel while maintaining a close rapport with Production and the Quality team to identify, solve and prevent problems affecting quality. This role is a key position within the Quality Team, providing expertise and support to the Operations department and Factory Management staff, fostering a cross departmental quality and compliance mind-set.
PRIMARY RESPONSIBILITESKey Outputs / DeliverablesList the main results which the job must deliver in order to achieve its purpose.
Operational Tasks
Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement
Uses Defect Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses.
Develops corrective actions and monitors for effectiveness.
Troubleshoots using product tests and product specification measurements.
Ensures an active internal quality audit program in compliance with FSSC 22000 and the Nestl Quality Management System.
Ensure update HACCP, NQMS and SOPs as needed and ensures training of associates at all levels on quality programs.
Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.
Systems Tasks
Manages quality assurance production floor support team by scheduling and assigning work, providing training and managing budgets
Responsible for ensuring compliance for FSSC 22000 while driving continuous improvement for Quality metrics and KPIs in the factory.
Actively participates in the change control process. Maintains and updates Rework and Allergen matrices for the factory.
Maintain Quality Pyramid. Summarizes the information and reports for operational reviews
Communicates Quality and Food Safety briefs to the factory.
Summarizes data, and prepares and interprets reports for use by management.
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives
Laboratory Tasks
Supports factory traceability exercises.
Understands lab compliance for FSSC 22000 and NQMS while driving continuous improvement for Quality metrics and KPIs in the lab.
Ensures the completion of internal lab audits in compliance with the NQAC program.
Updates NQMS and SOPs as needed and ensures training of laboratory associates.
Assists, advises and trains factory employees in attaining NQAC requirements (MI, LI, P-test, etc.).
Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated and specifically Lab areas.
Summarizes data, and prepares and interprets reports for use by management.
Acts as a communication liaison between management and laboratory staff to support corporate and plant-driven initiatives.
Is the key factory contact person with NQAC.
Safety & Environmental
Ensures compliance with all regulatory and Nestl guidelines pertaining to safety, health, and environmental.
Is a key part of the culture change towards behavioral safety improvement.
Nestl Continuous Excellence
Supports key Nestl Continuous Excellence (NCE) initiatives.
REQUIREMENTS & MINIMUM EDUCATION:
- Bachelors Degree (BA/BS) in Food Science, Microbiology, Chemistry, or other related field or equivalent experience and minimum 3 years related work experience.
- 3 - 5 years manufacturing and/or laboratory experience required (within food industry preferred)
- Preferred: 1-3 years of supervisory experience in QA/QC
- Must have excellent verbal and written communication skills, proven planning and organizing skills, leadership, teamwork, and influencing or collaboration skills.
- Strong mathematical and statistical skills required.
- Must be able to manage multiple assignments.
- Must be able to perform in a demanding, fast-paced environment.
- Must have strong problem-solving and analytical skills.
- Must be proficient with computer systems, personal computers, and spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications.
- Proficiency in SAP systems is preferred.
299452
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestl home.
The Nestl Companies are an equal employment opportunity and affirmative action employer* seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator:
- Note: Nespresso is not a federal contractor and does not maintain affirmative action programs
Review our applicant privacy notice before applying at
Schaumburg, IL, US, 60173
Schaumburg, IL, US, 60173
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