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Store Leader: Collars

4 months ago

Chicago, Illinois, United States Leap Full time

Our store teams are the heart of
Leap We are looking for an innovative and engaging
Store Leader for
Collars & Co **located in Chicago.

This leader will gain first hand exposure to a wide range of brands and build dynamic store teams to create exceptional customer experiences.

The Leap platform launches and operates insight-driven retail stores for modern/emerging brands with better performance and less risk.

Among the trailblazing brands we work with are:

ASTR the Label, ThirdLove, Rent the Runway, Ring Concierge, Malbon Golf, Frankies Bikinis, Bad Birdies, True Classic Tees and many more.


What We're Looking For:

  • Recruit top talent for all positions in store; Sales Associates and Sales Supervisors
  • Influence and inspire a team to create memorable in store experiences and foster a positive environment
  • Ideate, create and execute action plans to drive sales and client engagement
  • Ensure store standards are maintained; cleanliness, visual merchandising and operational tasks (inventory counts, tagging, receiving + processing shipment)
  • Curate and execute fruitful in store activations and support with new store openings as needed
  • Embrace learning and leveraging new technologies, systems, apps, etc.; experience with Shopify, Endear, Slack, Google Office is a plus
  • Ability to operate independently and work effectively under pressure, support completion of store opening/closing procedures
  • Build out team schedule while managing payroll effectively
  • Keep an agile work schedule; including days, nights, weekends, holidays
  • Two or more years of direct and/or indirect management experience
  • Three or more years of customer service and/or retail experience
  • Must be at least 18+ years of age
  • Maintain an active floor presence, including standing and walking for extended periods of time
  • Comfortability using a ladder and lifting a maximum of 50lbs

Who YOU Are:

- ** People Leader
- **effectively guides and motivates others through coaching and mentoring, training and building a bench of future leaders. Strategically delegates tasks to team members to build capabilities and maximize productivity.
- ** Customer Obsessed/Hospitality Driven
- **seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
-
Adaptable & Entrepreneurial - navigates a matrix environment, remaining nimble and flexible, maintaining a growth mindset to identify root causes and creative problem solve.
- ** Collaborator
-
actively seeks and provides feedback, **thrives on building relationships and working with teams.
- ** Professional
- **punctual, accountable and honest; takes initiative and demonstrates strong work ethic.
- ** Brand Advocate/Category Expert
- **keeps up with trends/fashion/news in related industry; shows passion and ability to teach and educate employees + customers on product.

-
Detail Oriented:

- operates with high efficiency and effectiveness, consistently produces polished and quality work.

Measures of Success:

  • Drive sales goals through

Key Performance Indicators:
Conversion, Average Order Value (AOV) and Units Per Transaction (UPT)

  • Clienteling: Client Outreach, Networking NPS (net promoter score)
  • Ability to accomplish tasks + meet deadlines effectively

Leap Perks:

  • Employee discount + wardrobe allotment for participating Leap brands
  • Bonus Eligible
  • 401K + Matching
  • Accrued PTO for those eligible (blackout periods apply)
  • Medical, Dental & Vision benefits (must avg 32hrs+/wk)
  • HealthiestYou Telemedicine

Salary: 54k - 57k annually

_ In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued_
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