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Assistant Manager

3 months ago


Trenton, New Jersey, United States KFC Full time
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant

Focal points include:
Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets


In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM.

The ARM directly performs hands-on operational duties and on an on-going basis trains employees, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.


The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position.

The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching.

ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.

Benefits
Work Schedule 48 hours per week