Coordinating Manager

1 week ago

New York, New York, United States NYC Health Hospitals Full time

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

•Assists the Residency Program Coordinator in the following duties:

•Assists in overseeing the residency program daily activities; collaborates in the development and implementation of operational policies, procedures and standards. Establishes and ensures residency program goals and objectives are accomplished.

•Collaborates with the Residency Program Director, and APD in the development of the strategic planning of the residency program.

•Acts as a liaison between residency and of-site rotations, affiliated hospitals, and medical schools.

•Organizes and prioritizes the daily activities of the residency program staff; monitors work progress status and ensures compliance with deadlines.

•Troubleshoots discrepancies and determines appropriate corrective actions to be taken. Serves as contact person for the interpretation of policies, operational procedures and residency program guidelines.

•Assists in overseeing the development and planning of the internal review process, recruitment, orientation and graduation activities. Participates in the development of the residency program academic and clinical requirements to ensure accreditation standards are maintained.

•Analyzes and evaluates measurable objectives for the residency program. Makes recommendations for program improvement.

•Assists in the development and monitoring of residency program budgets. Submits residency expenses to depa1tmental administrator.

•Coordinates and assists with all aspects of the resident interview process including scheduling interview dates, corresponding with potential applicants, confirming meetings and appointments and ensuring applicant credentials are in compliance with current guidelines.

•Provides oversight for the residency program and meets the secretarial needs of the program as required. This includes, but is not limited to the following: maintaining resident databases;

•(GMETrack, WebADS, etc.,), handling inquiries, sorting correspondence, setting up folders, maintaining residency program files in accordance with records retention schedules, assisting in requests for verification of residency training, and maintaining calendar of applicant appointments and meetings.

•Coordinates with House Staff Affairs and Human Resources to ensure completion of documents received from ERAS (Electronic Residency Application System) for appointment of house staff applicants. Follows up with applicants regarding missing credentials in order to expedite the processing of appointments, reappointments. Also monitors licensing requirements.

•Implements all required modules of the New Innovations residency management software, to include the management and reporting of data as well as user training for program faculty and residents. Is also responsible for collecting demographic information and updating the database system and maintaining complete demographic information in New Innovations.

•Ensures compliance with departmental policies and procedures and also ensures compliance with all residency program requirements. This includes, but is not limited to submitting duty hour reports to the Compliance Office, collecting and tracking evaluations of the residents, faculty and program, and ensuring compliance regarding any house staff moonlighting or other professional activities outside the scope of the program.

•Develops and maintains program letters of agreement for all required rotations at outside institutions.

•Prepares for Internal Reviews of the program as directed by the GME Office.

•Communicate regularly with Program Director and Residency and all other areas necessary to ensure the needs of the program are met.

•Helps organize program meetings monthly; maintain documentation of meetings through sign-in sheets, agendas and meeting minutes.

Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling, and three years of full-time experience in medicallyoriented health care and medical support systems environment, two years of which included experience in an administrative or supervisory capacity in such occupations as physical, occupational, inhalation, speech and audiology therapy or as Medical/Laboratory Technologist, Microbiologist (various specialties), Chemist (biochemist), Radiation and X-Ray Technician or three years of responsible level experience in business management systems or general administration including two years in a supervisory or administrative capacity.
2. A Masters Degree from an accredited college or university in the disciplines listed in (1), and two years of full-time experience as listed in (1), plus one year experience in an administrative or supervisory capacity in occupations as listed in (1); or,
3. A satisfactory equivalent combination of training, education and experience.

Note: Certification or licensure may be required.

In addition, you can submit your resume to with the Job Title and Job ID # of the job posting that you applied to in the subject line of the email.

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

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