Current jobs related to Hotel Overnight Front Desk - Cleveland, Ohio - DelMonte Hotel Group

  • Front Desk Associate

    2 weeks ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Services: Greet and register guests, assign rooms, and provide...

  • Front Desk Associate

    1 week ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Greet and register guests, assigning rooms and...

  • Front Desk Representative

    2 weeks ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGuest Services: Greet and register guests, assign rooms, and provide...

  • Front Desk Associate

    3 days ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at the DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, assigning rooms and...

  • Front Desk Associate

    4 days ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key Responsibilities:Guest Service: Greet and register guests,...

  • Front Desk Associate

    1 week ago

    Cleveland, Ohio, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and detail-oriented Front Desk Clerk to join our team at the DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, assigning rooms and...

  • Front Desk Ambassador

    1 week ago

    Cleveland, Ohio, United States Kimpton Hotel Full time

    {"title": "Guest Service Agent", "description": "Be Yourself. Lead Yourself. Make it Count.We believe that heartfelt, human connections make people's lives better. That's why we're looking for a Guest Service Agent to join our team at the Kimpton Schofield Hotel. As a key member of our front desk team, you'll be responsible for providing exceptional service...

  • Front Desk Manager

    2 weeks ago

    Cleveland, Ohio, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Holiday Inn Express. As a key member of our hotel operations team, you will be responsible for delivering exceptional guest service, managing front office operations, and leading a team of front desk staff.Key ResponsibilitiesEnsure that all front office staff...

  • Front Desk Ambassador

    1 week ago

    Cleveland, Ohio, United States Kimpton Hotel Full time

    {"title": "Guest Service Agent", "description": "Be Yourself. Lead Yourself. Make it Count.We believe that heartfelt, human connections make people's lives better. That's why we're committed to creating a culture that reflects the diversity of our guests. We're looking for a Guest Service Agent who can provide outstanding service to our guests, act as an...

  • Front Desk Agent

    4 days ago

    Cleveland, Ohio, United States IHG Full time

    Job Title: Front Desk AgentAt IHG Hotels & Resorts, we're seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Check guests in and out, handling room assignments and key...

  • Front Desk Manager

    2 days ago

    Cleveland, Ohio, United States Drury Hotels Full time

    Front Desk Supervisor **About the Role** We are seeking a Front Desk Supervisor to assist the management team in supervising the front desk and guest service positions at our hotel. As a key member of our team, you will be responsible for ensuring adherence to hotel policies and procedures, motivating and training team members, and providing exceptional...

  • Night Auditor

    2 weeks ago

    Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.Key ResponsibilitiesFront Desk Operations: Manage the front desk during the...

  • Night Auditor

    2 weeks ago

    Cleveland, Ohio, United States Hyatt Hotels Full time

    Job Summary:As a Night Auditor at Hyatt Hotels, you will be responsible for the preparation and disposition of all Night Audit work. This role requires a high level of attention to detail and organizational skills to ensure accurate and timely completion of tasks.Key Responsibilities:Be responsible for the preparation and disposition of all Night Audit work,...

  • Front Desk Representative

    7 days ago

    Cleveland, Ohio, United States HEI Hotels & Resorts Full time

    Front Desk AgentAt HEI Hotels & Resorts, we're committed to delivering exceptional guest experiences. As a Front Desk Agent, you'll play a key role in ensuring our guests feel welcome and supported throughout their stay.Responsibilities:Greet guests with a friendly and sincere welcome, using positive and clear communication to understand their needs.Process...

  • Night Auditor

    2 weeks ago

    Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.Key ResponsibilitiesFront Desk Operations: Manage the front desk during the...

  • Night Auditor

    2 weeks ago

    Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Night Auditor is a critical role in ensuring the smooth operation of our hotel's front desk during the overnight shift. As a Night Auditor, you will be responsible for managing the front desk, handling guest requests, and performing various administrative tasks.Key ResponsibilitiesFront Desk Operations: Manage the front desk during the...

  • Front Desk Operations Manager

    2 weeks ago

    Cleveland, Ohio, United States Aimbridge Hospitality Full time

    Job Summary: We are seeking a highly skilled and experienced Front Desk Manager to join our team at Aimbridge Hospitality. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our Front Desk, providing exceptional service to our guests, and maximizing room revenue.Key Responsibilities:Manage the Front Desk...

  • Front Desk Representative

    1 day ago

    Cleveland, Ohio, United States IHG Full time

    Job Title: Front Desk RepresentativeWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at IHG Hotels & Resorts. As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Provide exceptional...

  • Front Desk Representative

    18 hours ago

    Cleveland, Ohio, United States IHG Full time

    Role OverviewThe Front Desk Agent is the face of our hotel, responsible for delivering exceptional guest experiences from the moment they arrive. This role requires a warm and welcoming demeanor, excellent communication skills, and a passion for providing personalized service.Key ResponsibilitiesProvide a warm welcome to guests, acknowledging IHG Rewards...

  • Front Desk Representative

    2 weeks ago

    Cleveland, Ohio, United States IHG Full time

    Job Summary:We are seeking a highly skilled and professional Front Desk Agent to join our team at the InterContinental Hotel & Conference Center Cleveland. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Check-in and...

Hotel Overnight Front Desk

3 months ago

Cleveland, Ohio, United States DelMonte Hotel Group Full time


Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a
Night Auditor/Overnight Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience.

We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.

Contact us today - we're waiting to hear from you

Job Responsibilities


As a
Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

  • Greet, register, and assign rooms to guests.
  • Answer telephone.
  • Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
  • Make and confirm reservations.
  • Monitor room availability.
  • Block rooms.
  • Program wake-up calls.
  • Handle guest mail and messages.
  • Open and close shifts making cash drops as necessary.
  • Maintain market stock and coffee area as needed.
  • Finalize transactions completed during the day and process credit card transactions.
  • Prepare and print folios for departing guests.
  • Create, print, file and transmit required reports.
  • Compile daily sales figures and complete the Daily reports.
  • Complete End of Month procedures.
  • Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.
  • Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
  • Provide guests with directions and information regarding the local area.
  • Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
  • Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
  • Schedule shuttle runs for guests (hotels with shuttle only).
  • Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
  • Perform laundry duties as needed (Fairfield Inn only).
  • Set up continental breakfast (Fairfield Inn only).

Job RequirementsWe are looking for a self-motivated
Night Auditor/Overnight Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

  • 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
  • Ability to multi-task in a fast-paced environment
  • Basic computer and administrative skills
  • Availability to work an overnight schedule
  • Maintain a valid Driver's License from the state which you reside with no major violations.

Benefits


As a
Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.

It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.


Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.


  • Competitive pay
  • Comprehensive benefit packages for full-time positions
  • Hotel room discounts at our locations around the globe
  • Discounts on food and beverages
  • Professional development and advancement opportunities