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Terminal Manager
3 months ago
Denver, CO
or
City and state must be separated by a comma followed by a space (e.g.,
Houston, TX )
Wayfair
Terminal Manager
in
Wixom ,
Michigan
We are looking for a talented and driven Home Delivery Operations Terminal Manager to join us and lead our Wixom Delivery Operations.
We've been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding specialized services, and reducing damage.
What You'll Do
Assume full responsibility for the safety, customer experience, employee experience, quality, and cost of your Home Delivery Operation Terminal - this is your site - get excited to Be an Owner
Provide inspirational leadership and guidance to your team of Wayfair Warehouse and Wayfair Transportation employees, inclusive of leaders and frontline staff
Build a partnership with our Delivery Partners ensuring your operation has the needed outbound capacity and provides an exceptional home delivery customer experience
Drive results for your building across a comprehensive and balanced set of performance metrics (e.g., Safety, Customer, Employee, Quality, Cost)
Develop your people by relentlessly focusing on skill development and career pathing
Collaborate with several core stakeholders and ensure your building has what it needs to be successful (e.g., Safety, Talent Mgt, Talent Acquisition, Transportation, Training, Workforce Planning, Technology, to name a few...)
Champion change for your team - we are always improving and we move fast
What You'll Need
Ownership mentality and motivation to build the best team
Strong leadership skills and ability to collaborate effectively with cross functional teams
Ability to proactively identify opportunities and implement solutions; lean/six sigma a plus
Comfort with delivery routing technologies/strategies and warehouse management systems
Comfort with raw data sets as well as creating simple but useful templates in google sheets
BA/BS in management, administration, supply chain, or customer service.
5+ years working experience in fulfillment, distribution, home delivery or transportation
Bilingual is a plus
401(k) with company match up to 4%
Paid Time Off
$5,250 in Tuition Reimbursement
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities.
As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.
If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .
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