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Call center Agent

3 months ago

Miami, Florida, United States Randstad USA Full time
Job DescriptionJob Description

Are you looking to help people? Do you have previous call center experience? Our client in Doral is looking to bring ramp up their staff to help support FEMA during this storm season. There is no set length of this assignment but it could be a month or more. Shift: Must be available between 7am-10pm Sunday-Saturday. Flexibility is key, as we are not sure what shift you will be assigned to. Pay: $19.37(this includes fringe pay) Start Date: undetermined If you are interested, please apply directly and set up an interview.

salary: $ $19.37 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

Inbound phone calls for disaster relief

100+ calls per day

Assisting people in need of help

Documenting calls in system

The essential functions of this role include:

  • working in a smoke free environment
  • working weekends


Skills

  • Call Center
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Typing Skills
  • Basic Software Skills
  • Basic Computer Skills
  • Call Center Support


Qualifications

  • Years of experience: 1 year
  • Experience level: Entry Level


Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.