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Maintenance Supervisor

3 months ago

Everett, Washington, United States Indigo Real Estate Services Full time
Job Description

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is passionate about customer service and driven to succeed.

We are looking for a highly organized, energetic, leader who enjoys a fast-paced work environment and takes ownership of all aspects of their work. The successful candidate will possess outstanding customer service, multitasking, and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and good communication. They will also demonstrate a strong sense of initiative, a collaborative work style, and a strong work ethic, taking pride in cleanliness, efficiency, and accurate record-keeping and documentation. Physical aspects of the job include heavy lifting, carrying, transportation, and manipulation of maintenance equipment and appliances, standing/walking for long periods of time, bending, kneeling, stooping, climbing, and balancing. This position requires some weekend and holiday work and the ability to be "on-call" for emergencies.

Objectives of this Role
  • Responsible for supervising all maintenance of the physical condition and appearance of the property (grounds, internal, exterior).
  • Organizing, coordinating, and managing the overall maintenance operations including curb appeal, timely work request service, quality turnover/make-ready schedule, and cost-effective inventory control and ordering for the property.
  • Assure all service requests are completed, daily.
  • Perform effective emergency (after hours) maintenance as required, and generate and manage an effective on-call schedule.
  • Assist and lead Punch List for vacated units, ensuring the units are move-in ready according to company /ownership standard, re-inspect vacant or punch list units after make-ready has been completed to determine the quality of work performed.
  • Obtain bids and negotiate prices as necessary with vendors and contractors.
  • Manage and maintain all contracts and warranties, diagnose and perform minor and routine maintenance/repair in a timely and professional manner.
  • Provide effective leadership to Maintenance staff.
  • Prioritize training and educational opportunities for self and staff.
  • Create, implement, and track an effective system of preventative maintenance to optimize the usage and longevity of the property.
Required Experience
  • Minimum 4-7 years of experience in property maintenance, minimum 2 as Supervisor.
  • High school diploma or equivalent (BA preferred).
  • Excellent verbal and written communication skills.
  • Ability to exercise quick and accurate judgment and maintain confidentiality.
  • Effective conflict resolution and customer service skills.
  • Ability to effectively prioritize numerous requests and incoming information to ensure an appropriate level of response and urgency is given to each.
  • Familiarity with advanced HVAC, elevator, fire suppression, and building management systems and operations.
  • Ability to set priorities and multi-task with strong attention to detail.
  • Working knowledge of Yardi or other property management software preferred.
  • Current driver's license and proof of automobile insurance.
Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.
  • Compensation is highly competitive based on experience
  • Medical/Dental/Vision
  • Medical Flex-spend Account
  • Life Insurance
  • 401(k) Retirement Savings Plan with Employer match
  • Vacation Time
  • Sick & Safe Leave
  • Access to Interplay Training program and content
  • Additional employee resource programs
$25/hr. (40 units)

Indigo Real Estate is a WA Best Workplaces Winner

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at or Tiffany Kahn, HR and Benefits Manager at