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Product Manager

3 months ago

San Jose, California, United States AlignTech Full time

Join a team that is changing millions of lives.
Transforming smiles, changing lives.


At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.

We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation.

Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.

Ready to join us?

About this opportunity
We have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what's possible.


As a Product Manager, you will have an exciting opportunity to lead, define and deliver the product vision for Ortho, Ortho Restorative and Retention products and services on the Align Digital Platform.

The products will be integrated with visualization experiences on the iTero scanner, Invisalign Doctor Site web portal and practice and patient mobile apps.

The key stakeholders include orthodontists, general dentists, patients, dental lab technicians, dental service organizations, universities, and public hospitals.


You will work with teams of product designers, marketing managers, engineers, data scientists and others to build impactful Align Digital Platform products.

We are looking for entrepreneurial product leaders who will bring a passion for innovation, strong business acumen and judgment, ability to define products, and work within a fast-moving environment to execute on the product vision that has a broad customer and business impact.

In this role you will,

Define Product Vision - Including all aspects to roadmap, investment, innovation and experimentation.

Engage Customers - Build and manage the customer pipeline. Proactively identify and address customer pain points to increase adoption. Learn from customers to define the product vision and roadmap

Drive execution of Product Planning and Development - Including customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements, and ownership of product positioning

Lead Product Definition - Own and drive the customer working backwards strategy, long-term goals and working backwards documents including customer and market feedback, competitive analysis and business metrics to inform direction

Lead Product Launch - Own the GTM plan to deliver results that ensure the customer and business goals are met in operational launch plans

Lead Operations - Including monitoring and response to customer feedback, continuous improvement and business growth

Lead interaction with Engineering team - Including helping the technical team make tradeoffs based on customer requirements, QA/testing of the product

Influence senior leaders across Align Technology and communicate the Align Digital Platform vision, strategy, goals, status, and customer impact

In this role, you will

  • Develop a deep understanding of Align customers (Orthodontists, Dentists, Labs, DSOs, etc.) through market research, industry tradeshows, customer visits and close relationships. Communicate and leverage this knowledge with crossfunctional teams to assure understanding and buyin
  • Have an intimate knowledge of your customer's jobtobedone and the metrics that customers use to measure success when getting the job done
  • Strong customer empathy, with an ability to transform complex data and customer insights into a prioritized roadmap
  • Understand Align's strategic and competitive position and deliver products that are aligned with our mission and recognized best in the industry
  • Create a competitive land scape to understand Align position within the market, identify gaps and suggest actionable path to address those gaps
  • Is the primary driver for identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals
  • Incorporate data, research and market analysis to inform product strategies and roadmaps
  • Build business cases which encompass multiyear revenue projections, COGS estimates, market objectives, and strategic objectives (as relevant). Lead crossfunctional team members to develop, socialize, and create buyin of the business justification and solutions that will address the customer needs and opportunities
  • Establish tradeoffs between internal development and partnership activities including contract negotiations and maintenance, product changes, forecasting and financials.
  • Coordinating the needs across a multifunctional organization, including marketing, sales, operations, R&D, and customer services teams, while ensuring compliance with quality systems and regulatory requirements
  • Evangelize for the product by presenting to customer and user groups; represent the product at trade shows; sell product family roadmap in