Current jobs related to Technical Support - Great Neck, New York - Madison Mortgage Services Inc.

  • Technical Support Specialist

    3 weeks ago

    Great Neck, New York, United States LaSalle Network Full time

    Job DescriptionLaSalle Network is currently partnering with a fast-paced Managed Service Provider for small to medium size businesses, seeking a skilled Help Desk Engineer to join their team long term.Key Responsibilities:Technical Support: Provide expert support and troubleshooting for Windows and Mac OS, as well as hardware issues.Network Monitoring:...

  • Technical Support Specialist

    1 month ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider that caters to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems and hardwareMonitor network and server...

  • Technical Support Specialist

    1 month ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider that caters to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term position.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems, as well as hardware issues.Monitor network...

  • Technical Support Specialist

    1 month ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider that caters to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems, as well as hardware issues.Monitor network...

  • Technical Support Specialist

    1 month ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider catering to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems, along with hardware issues.Monitor network and...

  • Technical Support Specialist

    4 weeks ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider catering to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems, as well as hardware issues.Monitor network and...

  • Technical Support Specialist

    4 weeks ago

    Great Neck, New York, United States LaSalle Network Full time

    LaSalle Network is collaborating with a dynamic Managed Service Provider that caters to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.Key Responsibilities of the Help Desk Engineer:Provide support and troubleshooting for both Windows and Mac operating systems, along with hardware issues.Monitor network...

  • Technical Solutions Engineer

    1 month ago

    Great Neck, New York, United States FlexTrade Full time

    FlexTrade Systems is a leading financial technology firm based in Great Neck, New York, with a rich history of 26 years as an industry innovator. We specialize in broker-neutral trading platforms for various asset classes, including equities, foreign exchange, options, futures, and fixed income. With a diverse workforce of over 500 employees across more than...

  • Technical Product Planner

    1 week ago

    Great Neck, New York, United States Aurora Ventures Full time

    About the RoleAurora Ventures is seeking a skilled Technical Product Planner to join our team in Ilmenau. As a key member of our production planning team, you will be responsible for developing and implementing innovative solutions to drive business growth and efficiency.Key ResponsibilitiesDevelop and maintain product roadmaps to align with business...

  • Technical Support Analyst

    1 month ago

    Little Neck, New York, United States SAMUEL FIELD YM-YWHA Full time

    Job OverviewSAMUEL FIELD YM-YWHA is a community-focused organization dedicated to enhancing the lives of individuals and families through a variety of programs and services. We aim to foster an inclusive environment that supports personal growth and meets the diverse needs of our community members.Key ResponsibilitiesThe selected candidate will be...

  • Helpdesk Support Specialist

    1 week ago

    Great Neck, New York, United States Wego Chemical Group, LP Full time

    Job OverviewWego Chemical Group, LP is seeking a skilled Helpdesk Analyst to oversee and maintain our computer hardware and software systems. This role involves assisting the company in resolving technical issues concerning customer accounts or company software infrastructure.Key ResponsibilitiesConfigure and manage user accounts and permissions to ensure...

  • Administrative Support Associate

    3 weeks ago

    Great Neck, New York, United States Northwell Health Full time

    Job SummaryWe are seeking an experienced Administrative Support Associate to join our team at Northwell Health. The successful candidate will provide diversified administrative support, coordinative, and secretarial duties to the functional and operational needs of the department and Department Head.Key ResponsibilitiesAdministrative Support: Compose...

  • Lead Systems Architect

    1 month ago

    Great Neck, New York, United States DigitalOptometrics Full time

    Position OverviewDigitalOptometrics is in search of a Lead Systems Architect with over 8 years of experience to enhance our dynamic team. This role is pivotal in ensuring seamless technology integration and support for our operations.The ideal candidate will possess a strong blend of Technical, Process, and Communication Skills that are essential in a...

  • DevOps Engineer

    2 weeks ago

    Great Neck, New York, United States CodePay Inc. Full time

    {"Job Title": "DevOps Assistant", "Company Overview": "CodePay Inc. is a pioneering payment solutions provider dedicated to revolutionizing ISV payment systems and empowering large payment solution providers and merchants with tailored hardware and software solutions.", "Job Responsibilities": [{"title": "User Support", "description": "Provide assistance to...

  • Clinical Laboratory Operations Director

    2 days ago

    Great Neck, New York, United States Northwell Health Full time

    Job Title: Clinical Laboratory Operations DirectorNorthwell Health is seeking a highly skilled and experienced Clinical Laboratory Operations Director to lead our Clinical Laboratory Operations team.Job Summary:The Clinical Laboratory Operations Director will be responsible for directing and planning the development and operations of our Clinical...

  • Clinical Laboratory Operations Director

    5 days ago

    Great Neck, New York, United States Northwell Health Full time

    Job Title: Clinical Laboratory Operations DirectorNorthwell Health is seeking a highly skilled and experienced Clinical Laboratory Operations Director to lead our Clinical Laboratory Operations team. As a key member of our leadership team, you will be responsible for directing and planning the development and operations of our Clinical Laboratories.Key...

  • DevOps Assistant

    3 weeks ago

    Great Neck, New York, United States CodePay Inc. Full time

    About CodePay Inc.CodePay Inc. is a pioneering payment solutions company dedicated to revolutionizing the ISV payment landscape and empowering large payment solution providers and merchants with tailored hardware and software solutions.Our mission is to bridge the gap between generic payment tools and the unique needs of our clients, enabling them to provide...

  • Facilities Project Manager

    2 days ago

    Great Neck, New York, United States The Building People Full time

    Job OverviewThe Building People, LLC, is seeking a highly skilled and experienced Facilities Project Manager to join our team in Kings Point, NY. As a key member of our operations team, you will be responsible for implementing and executing a comprehensive operations and maintenance program to ensure buildings and grounds are properly monitored and...

  • CAD Designer

    3 weeks ago

    Great Neck, New York, United States Skyline Enterprises Full time

    About Skyline EnterprisesWe are a leading engineering consulting company with a strong presence in the national market, boasting decades of expertise and experience in advising, planning, and managing infrastructure, engineering structures, and urban development or buildings.We are seeking a skilled and dedicated CAD designer to join our team in the field of...

  • Radiology Imaging Specialist

    2 weeks ago

    Great Neck, New York, United States Northwell Health Full time

    Job SummaryWe are seeking a skilled Radiology Technologist to join our team at Northwell Health. As a Radiology Technologist, you will be responsible for operating X-ray equipment to produce high-quality radiographs of designated body parts. Your attention to detail and ability to maintain accurate documentation will be essential in ensuring the highest...

Technical Support

4 months ago

Great Neck, New York, United States Madison Mortgage Services Inc. Full time
Are you a tech enthusiast with a passion for problem-solving?

Madison Mortgage Services Inc. in Lake Success, NY is looking for a dedicated Technical Support team member.

Join our innovative company and be part of a dynamic team committed to providing top-notch support to our valued customers.


As a Technical Support Specialist at Madison Mortgage Services Inc., you will have the opportunity to showcase your technical skills while delivering exceptional service.


With a competitive compensation and benefits package, this position offers a chance to grow professionally and personally in a supportive environment.

Apply now and be a part of our success story

Responsibilities

  • Provide technical assistance and support to internal team members
  • Troubleshoot technical issues with software applications and escalate unresolved problems to the appropriate teams
  • Document and track customer issues and resolutions using the company's CRM system
  • Assist in the testing and implementation of software updates and system enhancements
  • Conduct regular follow-ups to ensure technical issues are fully resolved

Qualifications

  • Bachelors Degree preferred
  • 1-2 years of technical support experience required
  • Proficiency in troubleshooting software and hardware issues
  • Excellent communication skills, both verbal and written
  • High-energy personality with the ability to interact with sales reps and in a fast-paced sales culture
  • Strong problem-solving abilities
  • Experience with Office 365
  • Salesforce experience a plus
  • Must be able to commute to Lake Success
  • Must be available to work the schedule of 9am to 6pm M-F