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Assistant Manager Technology

3 months ago

Dallas, Texas, United States Southwest Airlines Full time
Job Listing at Southwest Airlines - Technology Department

Our Company Promise

We are dedicated to offering our team members a secure work environment with equal chances for learning and personal evolution. We encourage creativity and innovation to enhance the efficiency of Southwest Airlines. Most importantly, we treat our employees with the same consideration, respect, and caring attitude internally as we expect them to extend to every Southwest customer externally.

Job Description:

  • Job Summary: Provide a people-focused approach to technology leadership, driving a cross-functional strategic team and utilizing department/enterprise business knowledge to ensure alignment with values. Responsible for delivering and supporting solid, integrated solutions and services that meet or exceed customer requirements.

Additional details
  • This is a remote position that may involve travel for training, meetings, conferences, etc. Apart from necessary visits, you might primarily work remotely, away from our corporate campus. Please note that eligibility to work regularly is limited to certain states and localities.
  • U.S. citizenship or current authorization to work in the U.S. is necessary, and there is no sponsorship available for work authorization, current or future.

At Southwest Airlines, we are an Equal Opportunity Employer. We are actively seeking to represent the diverse communities we serve and welcome applicants with various backgrounds and experiences.

Model the Southwest Way:
  • Guide and lead team members using Southwest Airlines' talent management practices to coach, develop, and engage employees.
  • Adhere to company values and competencies to promote a culture of inclusivity, recognition, and support for a safe working environment.
  • Invest in leadership and personal growth through continuous learning and development.

Responsibilities:
  • Communicate company and department goals/initiatives to the team, integrating them into day-to-day work.
  • Provide leadership, coaching, and training to deliver solutions and services meeting enterprise needs.
  • Assist in developing and implementing strategies to enhance performance and product/service value.
  • Lead a cross-functional team to meet enterprise needs.
  • Address organizational, team, and individual issues effectively.
  • Participate in organizational processes like performance management, interviewing, budgeting, and training.
  • Provide technical thought leadership for the assigned functional area.
  • Deliver technology solutions using best practices to maximize team productivity and product quality.
  • Stay updated on emerging trends, processes, and solutions relevant to assigned responsibilities.
  • Build strong relationships and credibility influencing and driving change across business and technology teams.
  • Collaborate with technology and business partners to measure financial benefits and business value.
  • Perform other duties as directed by leadership.

Knowledge, Skills, and Abilities:
  • Broad knowledge of business/leadership principles, technology practices, and communication skills.
  • Skilled in partnering, motivation, stakeholder management, project delivery, and teamwork.
  • Organized, communicative, able to prioritize, and work in a matrixed environment.
  • Ability to provide tactical leadership, drive results, and improve business applications.

Education:
  • Required: High School Diploma or GED.
  • Required: Bachelor's degree in MIS, Computer Science, Business Administration, or related field, or equivalent training.

Experience:
  • Fully knowledgeable in business/IT environments with leadership experience.

Licensing/Certification:
  • N/A

Physical Abilities:
  • Adept at working from a limited space work area, fluent in English, efficient in computer use.

Other Qualifications:

This role focuses on Federated Identity, Enablement, & Cloud Security. The ideal candidate will have experience in ITIL, Agile environments, Federated Identity, Ping Identity, CyberArk, AWS, and excellent communication skills.

Pay & Benefits:
  • Competitive market salary ranging from $137,250 to $152,500 per year, depending on qualifications and experience.
  • Bonus opportunities for eligible roles, free flight privileges, 401(k) match, profit-sharing, and more.

Southwest Airlines is an Equal Opportunity Employer.
Please preserve this job description as it will not be accessible post-application.