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Senior Implementation Specialist

3 months ago

Wayne, Pennsylvania, United States Frontline Education Full time

Location Requirements: This role is Hybrid to one of our offices: Austin, Wayne, Naperville.

Your role on the team:

This individual will engage Frontline internal and external clients to ensure efficient implementation of Data & Analytics Products. As a Sr. Implementation Specialist you will work with client financial data and partner with various teams within the Data & Analytics Line of Business to provide professional services related to building and maintaining client models.

You can expect to:

  • Act as lead on client data meeting(s) to ensure seamless acquisition of client data.
  • Setup SFTP or API connections with client and confirm files are received.
  • Load client data and confirm accuracy of data load.
  • Provide support and develop database queries to assist in acquiring data from clients.
  • Develop Python based packages to automate data acquisition or transfer.
  • Evaluate new data and define mapping to create loaders and tables as needed.
  • Create analytics such as Dashboards and Guided Analysis for new data sets. Includes creation of Indicators and Measures.
  • Develop and improve processes and procedures for data analytics team including standardizing data ingestion and mapping processes for SAL datasets.
  • Mentor and/or train peers as needed.
  • Provide feedback to team members responsible for product development to help enhance the user experience and increase client engagement.
  • Act as resource for other team members regarding specific state/client knowledge and product functionality. May participate in selected committees/projects.
  • Understand the process of creating templates, reports, and dashboards to ensure successful client onboarding.
  • Knowledge of best-in-class dashboards and data visualization
  • Other responsibilities and duties as assigned.
What you bring to the role:
  • Ability to clearly identify and discuss data, data anomalies, and communicate project status.
  • Ability to handle multiple tasks at a time.
  • Knowledge of Student Information Systems Data
  • K12 Operations Knowledge including but not limited to Assessments, Attendance and Discipline and grading practices.
  • Knowledge of Yaml file creation
  • Knowledge of Airflow
  • Knowledge of Jira and Confluence
  • Knowledge of Salesforce
This role requires:
  • Bachelor's degree in computer science, computer engineering or 5+ years of experience working with databases, data acquisition, and data management.
  • Advanced knowledge of PostgreSQL, DBT and databases.
  • Prior experience in Python Scripting.
  • Advanced knowledge of API and SFTP Setup and Troubleshooting.
  • Strong written and verbal communication skills.
  • Strong organizational skills.
Who we are:

Frontline Education is a pioneer of school administration software purpose-built for K-12 districts. We provide innovative, connected solutions for student and special programs, business operations, and human capital management with powerful data and analytics to empower educators and administrators. We earn the trust of K-12 leaders across the U.S. by serving as a consistently high-performing, forthright partner of school districts through every dimension of the company.

We're a group of unique and talented individuals that love what we do. We've been lucky enough to land jobs with a rapidly growing tech company that supports an appreciative and friendly customer base. We work hard to make our customers happy, but we like to have a good time in the process. We are a company that strives to think in terms of "we" instead of "me." We believe in the philosophy of servant leadership and that it's all about putting others first. We also value the balance between family and work.

Frontline embraces diversity, equity, and inclusivity. We are intentionally building a workplace that respects, supports, and values the identities of all our employees. We believe this to be foundational in developing a strong community in our company. Frontline Education is an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The perks of being a Frontliner:

Frontline offers a competitive compensation package including a base salary, rewarding bonus structure, 401k match, ESPP, and unlimited PTO Our company growth has created a promising environment for career advancement and rewarding challenges. We offer a tuition reimbursement program for eligible college credit coursework available to employees depending on their status and length of employment.