Patient Financial Representative
1 month ago
Roles & Responsibilities
MAJOR JOB RESPONSIBILITIES
- Meets expectations of the applicable One CHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
- Performs Revenue Cycle functions in a manner that meets or exceeds CHRISTUS Health's key performance metrics.
- Ensures PFS departmental quality and productivity standards are met.
- Collects and provides patient and payor information to facilitate account resolution.
- Responds to all types of account inquiries through written, verbal, or electronic correspondence.
- Maintains payor-specific knowledge of insurance and self-pay billing and follow-up guidelines and regulations for third-party payers. Maintains working knowledge of all functions within the Revenue Cycle.
- Responsible for professional and effective written and verbal communication with both internal and external
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