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Entry Level Customer Service Representative

3 months ago

Virginia Beach, Virginia, United States Rei Virginia Beach Full time
Join Our Team as an Entry Level Customer Service Representative

Are you passionate and driven about sales? If so, Royal Executives is seeking individuals like yourself to be a part of our team. Royal Executives, a prominent sales and marketing firm based in Virginia Beach, collaborates with major Fortune 500 clients in the telecommunications industry.

  • Help expand our team as we grow and broaden our client network.

In this role, you will be responsible for establishing strong relationships with our customers and driving sales for our valued clients.

The ideal candidate for the Entry Level Customer Service Representative position should be a people person who enjoys creating memorable customer experiences. If you are outgoing, friendly, and enthusiastic about developing new customer relationships, you will excel in this role.

We offer comprehensive training to all team members starting at the entry level, equipping them with the necessary tools and support to succeed. As an Entry Level Customer Service Representative, you will receive training in various areas, including:

  • Sales Techniques & Strategies
  • Customer Relationship Management (CRM)
  • Market Research & Analysis
  • Product Knowledge
  • Campaign Management
Duties & Responsibilities:
  • Engage directly with customers to understand their needs and guide them through our product offerings.
  • Conduct detailed product demonstrations to ensure customers are well-informed.
  • Work closely with the Customer Service Management team to explore new business opportunities.
  • Focus on meeting and exceeding individual and team sales goals.
  • Follow up on sales and inquiries to maintain customer satisfaction and loyalty.
  • Provide regular reports on sales accomplishments and customer feedback.
Qualifications:
  • A high school diploma or equivalent.
  • Preferably a university degree but not mandatory.
  • 1-2 years of experience in Sales, Customer Service, or related fields is beneficial.
  • Ability to thrive in a dynamic and competitive environment.
  • Driven to progress into leadership positions starting from an entry-level role.
  • Access to reliable transportation for commuting.