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branch manager
3 months ago
Companions & Homemakers, Inc. - Branch Manager, Hamden, CT
Companions & Homemakers, Inc. is Connecticuts premier home care agency, and we have been setting a quality standard in home-care for the elderly since 1990 through our 10 branch offices. As a Branch Manager you would manage the day-to-day office operations and lead the staff in representing the company through superior customer service. Candidates must utilize a common-sense approach, possess critical thinking skills, ensure the delivery of superior client services, hold the staff accountable and serve as a coach/mentor using a straight-forward communication style.
Job Duties include:
- Managing the day to day workflow of the branch office
- Hands-on management, directly overseeing the quality of matches made between clients and caregivers by office staff
- Ensuring timely quality assurance calls are made by self and staff to clients to ensure that optimal levels of service is being provided
- Mentoring and fostering growth of internal staff
- Ensuring both future and last-minute/short notice staffing needs are covered by our caregivers
- Handling all escalations or concerns regarding clients or caregivers
What we offer our Managers at Companions &
Homemakers Inc:
- Career-growth with CTs home care leader of expanding industry
- Benefits - Medical 80% / Dental 50%
- Long Term Life Insurance
- Life Insurance
- 401-K with benefit Company Match
- Competitive salary
- Recognition Awards
Alternatively, you can apply to this job using your profile on one of the following sites:
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