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Manager
3 months ago
Manager Job Description
Restaurant Manager is to ensure our restaurant runs smoothly and customers have pleasant dining experiences. Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability, ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. For this position, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and our staff. Back of the house (BOH) management experience is essential, as you'll hire qualified BOH and FOH Staff, create work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Provide superior customer service
- Respond efficiently and accurately to customer complaints
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Recommend ways to reach a broader audience (e.g. social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain excellent restaurant operations
Skills
- Work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Customer service experience as a manager
- Extensive food and beverage knowledge, with ability to explain ingredients and dishes to inform customers and wait staff
- Familiarity with POS, Microsoft Word, Excel and other restaurant management software
- Strong leadership, motivational and people skills
- Well organized and multitasking skills
- Acute financial management skills
- BS degree in Business Administration; hospitality management or culinary schooling is a plus
Job Type: Full-time.
Pay: Depend on Experience
Benefits:
- Dental insurance (After 3 months)
- Employee discount
- Health insurance (After 3 months)
- Paid time off (after 6 months)
- Paid training
- Vision insurance (After 3 months)
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
- Night and weekend shift, Weekend and holiday availability
Education:
- High school or equivalent (Required)
Experience:
- Restaurant Experience: 2 years (Required)
License/Certification:
- Driver's License (Required)
- Illinois BASSET (Required)
- Chicago Food Handler's Certification (Manager) (Required)
More detail about Palilgu part of Shoyu Hospitality LLC, please visit
