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Account Manager, Mid Market
2 weeks ago
Egencia (an Amex GBT company) is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.
We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
As a National Account Manager, Mid-Market you will be in a position of key importance as we continue to grow and expand our client base.
In this role, you will be responsible for managing a portfolio of corporate clients; developing strategic relationships with those clients and growing the share of travel spend with Egencia.
You will also need to show period-over-period revenue growth, long-term profitability & client retention.RESPONSIBILITIES:
You will optimize the Customer Engagement Process and reinforce the value of transacting with Egencia
You will be responsible for insuring that the total share of corporate travel spend remains and grows with Egencia
You will be involved with the client during implementation, launch and through the life of their Egencia partnership. They are the voice of the client, the advocate on product and service needs and must have an in-depth knowledge of Egencia products and offerings
You will customize client travel plans, develop long-term relationships, and ensure high customer satisfaction and loyalty
You will have a high bias for action, and a keen sense of attention to detail
EXPERIENCE:
5+ years' experience in support of a B2B sales organization
experience in account management &/or sales
experience working in a Corporate Travel sales organization a plus
SKILLS/
COMPETENCIES:
Strong communication skills, both oral and written, to concisely communicate key issues/results in a manner appropriate to the audience
Ability to communicate clearly, concisely and persuasively
Ability to build & maintain relationships
Excellent time management, organizational and multi-tasking skills
Ability to work independently in a fast-paced work environment with time constraints
Superb problem solving skills and can-do attitude
Natural customer service & support approach to work
Develop client portfolio, growth plan and transaction based forecasts
Assist in sales, pre-sales and consulting services activities
Ability to be flexible and work analytically in a problem-solving environment
Ability to interpret information gathered and develop and present (orally and in writing) sound business conclusions
Ability to effectively manage and ensure timely delivery for client based projects
Strong qualitative and quantitative/ financial, customer service & account management skills
Location
United States - Virtual Location
The US national annual base salary range for this position is from $65,500 to $124,000. The national range provided includes the base salary that Egencia expects to pay for the role.
Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.
This role is eligible for one of our Variable Incentive Plans, which award cash incentives for individual and/or team achievement.
Benefits at a glance
The #TeamEgencia Experience
Work and life:
Find your happy medium at Egencia.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks:
get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT.You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.And much more
All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status.
It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.
We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway.
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