Customer Service Representative

2 weeks ago


Fort Edward, New York, United States Andritz AG Full time
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally.

Why are we so successful? Because we are passionate and love what we do We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Purpose Statement

Reporting to the Global Product Manager, you will provide customer service support to customers, Sales Managers, and regional sales entities (domestic and international) on behalf of the organization.

In addition, you will provide information about products and services, take orders, respond to concerns, process orders and returns for the pulp and paper industry.

Job responsibilities and tasks
Create and supply quotations to customers, Product Managers, and sales force, enter and expedite orders, while
maintaining customer pricing, all per terms, conditions, and scope
Review customer orders for accuracy and completeness prior to order creation and release for manufacture
Create customer orders in SAP and confirm to customers
Purchase and work with vendors to fulfill order requirements
Coordinate delivery and customer order requirements with the logistics department
Communicate special shipments, shipment dates, and date changes to the regional sales entities, Sales Managers, and/or customers
Maintain and reconcile customer consignment inventory, while keeping agreement appendix current
record details of customer contacts and actions taken
Maintain consignment and "make & hold" inventory levels as agreed with customer while keeping agreement schedules current
Provide back up for Customer Service Department as needed (additional support or during others' absence)
Maintain all important documentation related to each order from start to finish of the order process
Respond timely to customer requests, ship dates, order status etc.
Follow up with Vendors

Education, professional experience and qualification preferred/required
Bachelor's degree or equivalent experience
2-4 years previous experience in a customer service role
Knowledge of shipping terms and conditions, strongly preferred
Solid writing and communications skills (verbal and in writing)
Strong background with Microsoft Office (Word / Excel / PowerPoint) is a need
Experience with an ERP system, preferably SAP
Comply with all Company policies, procedures, safety requirements, and represent Company interests at all times
Work independently or as a team member in a fast-paced environment
Complete all required documentation, accurately
Strong analytical skills, detail oriented, organized, accurate
Capable of managing and completing multiple tasks independently with very limited outside input
Ability to consistently maintain a high level of productivity and urgency with a positive attitude in a high volume, fast-paced, moderately stressful environment

Physical and Mental Qualifications
Position performed in an office and/or home office-remote environment

Environment:
Exposure to varying temperatures, noise levels, dust, dirt, fumes, welding machines, heavy duty magnets and manual/remote controlled devices using radio signals

Physical conditions for position:
Sit, stand, walk, bend, reach, push, pull, kneel, stoop, crouch, climb, ascend/descend stairs, lifting up to 25 lbs.

Must have visual acuity, excellent mobility, good hearing, manual dexterity, good balance, ability to endure long hours, and wear required personal protective equipment.

All tasks performed with or without reasonable accommodations.

Travel percentage (include country or region name)
N/A

We are an AA/EEO/Veterans/Disabled Employer. Legal status to work in the US is required.
  • Loan Technician

    2 weeks ago


    Fort Edward, New York, United States United States Department of Agriculture Full time

    Join our team at USDA Rural Development (RD) as a Loan and Grant Program Specialist! Providing information and support on various loan, grant, and loan guarantee programs administered by RD. Serving as the primary representative offering technical information, assistance, and guidance to applicants, borrowers, and lenders. Reviewing and analyzing...


  • Fort Edward, New York, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Tired of just doing preventative maintenance or working only on engines? Are you ready to take the next step and work...

  • Mechanic Intern

    2 weeks ago


    Fort Edward, New York, United States Peckham Industries Full time

    Peckham IndustriesLocation: Fort Edward, NYSalary Interval: TemporaryPay Range: $ $21.00Date Posted: 01/08/2024 About Us: Peckham Industries Inc. (PII) has been a family-run business since 1924 and we believe our "family by choice" philosophy delivers value as the trusted supplier of construction materials, products, and services in the communities we...


  • Fort Lee, New Jersey, United States 61st Street Service Corp Full time

    The Patient Access Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referral/appointments, and general department information. Essential ResponsibilitiesGreets patients in a tactful and courteous manner...


  • Fort Lee, New Jersey, United States 61st Street Service Corporation Full time

    Job Summary:The Authorization-Referrals Specialist I is responsible for verifying insurance policy benefit information, and securing payer required referrals and authorizations. This position is responsible for obtaining accurate and timely pre-authorizations for professional services prior to the patient's visit, scheduled admission, or immediately...


  • Fort Lee, New Jersey, United States Hunt Corporation Full time

    Position is located at Fort Gregg-Adams Family Housing located in Fort Gregg-Adams, VAA Brief OverviewThe Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community,...

  • CDL A Truck Driver

    1 month ago


    Fort Plain, New York, United States US Foods, Inc. Full time

    Join Our Community of Food PeopleReady to build a career with a company that's leading the food service industry?Our Delivery Drivers start at: $29.40/hour. Increased to $34.60/hour once training is completed and you are delivering on your own 1st- year drivers earn between $85K - 120K. Top earners can make up to $135K$10K Sign-On Bonus401K with 2% automatic...

  • Operations Specialist

    2 weeks ago


    Fort Lee, New Jersey, United States Advanced Technology Leaders Inc Full time

    Job Description Job Description Job Title:Operations Specialist Command LevelEssential Job Functions:Perform daily operations functions within the Aerial Delivery and Field Services Department (ADFSD).Ensure compliance with safety standards conducting risk operations for Aerial Delivery - Airborne and Sling Load.Work independently to coordinate daily...


  • Fort Lee, New Jersey, United States Phaxis Full time

    General Summary: The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service. Essential Functions: ssists manager in efforts to reach profit, performance, and customer service goals. Oversees banking services, especially customer service, to ensure...


  • Fort Lee, New Jersey, United States PestCo LLC Full time

    Since 1983 Alliance has a track record for increasing growth, opportunity, and profits. Our rapidly growing service company seeks a talented Customer Care Professional to work with our new and existing residential customers. We have a strong culture rooted in trust, respect, integrity, open communication, and professionalism. We make it a point to use good...


  • Fort Lee, New Jersey, United States Diversity, Equity, Access, and Belonging in Youth Sports Full time

    Nonprofit Grants Portfolio Manager- Grantmaking, Foundation, Impact, Portfolio Management Full Time- On Site in Ft. Lee, NJ (Local NJ/NY Candidates Encouraged To Apply) Non Remote $80K Salary Day 1 Benefits Start Nonprofit Foundations Grantmaking Grant Portfolio Management Grantee Communication Grantee Compliance Newsletter Creation Diversity Access...


  • Fort Lee, New Jersey, United States Retro Fitness of Fort Lee, NJ Full time

    Benefits:- Performance-based bonus- Company events- Employee discounts- Flexible work schedule- Free uniforms- Opportunities for career growth- Training and development programs- Wellness resourcesDescription:The position of Front Desk Associate, also known as the Membership Experience Associate (MEA), plays a crucial role as the welcoming face of the Retro...

  • Universal Banker

    2 weeks ago


    Fort Lee, New Jersey, United States Phaxis Full time

    General Summary: The Universal Banker handles a variety of tasks and priorities during the course of a business day; delivers exceptional service with selling/cross-selling, performs routine client maintenance requests, problem resolution and basic sales functions as well as basic teller transactions. The Universal Banker commits to advancing knowledge of...


  • Fort Lee, New Jersey, United States CareOne Full time

    Career Opportunity: Vice President of Skilled Nursing OperationsAbout the Position:Responsible for ensuring high-quality care, top clinical outcomes, and physician satisfaction at Fort Lee, New Jersey. Implement and oversee a robust quality improvement program, monitor key systems, and analyze clinical and quality reports regularly. Collaborate with...


  • Fort Lee, New Jersey, United States Adamas Building & Adamas Security Full time

    Adamas Building Services is NOW HIRING Concierge with experience working in luxury residential communities. Our company is a leading expert in the Residential Services market with properties throughout our Fort Lee, New Jersey location.The ideal candidate will have superior experience in the following areas: Excellent customer service skills Meet/Greet...


  • Fort Lee, New Jersey, United States Kedrion Biopharma, Inc. Full time

    Kedrion Biopharma is a biopharmaceutical company specializing in the development, production and distribution of plasma-derived products. Kedrion has been producing plasma products for over 40 years and has a market presence in about 100 countries. Our employees are committed to the highest standards and therapies for the patients and clinicians in...


  • Fort Lee, New Jersey, United States The One 23 Group Full time

    Job Description Job Description Description: At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by...

  • Valet Attendant

    2 weeks ago


    Fort Lee, New Jersey, United States Cross River Full time

    **Valet Attendant** at Cross River Bank Fort Lee, New Jersey, United States **Who We Are** Cross River is a highly profitable fast-growing financial technology company recognized for the third year in a row by CB Insights as one of the 250 best global fintechs. Our comprehensive suite of innovative products powers financial solutions with a strong focus on...


  • Fort Edward, United States Andritz AG Full time

    Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live...


  • Fort Edward, United States Andritz Full time

    **Purpose Statement** Reporting to the Global Product Manager, you will provide customer service support to customers, Sales Managers, and regional sales entities (domestic and international) on behalf of the organization. In addition, you will provide information about products and services, take orders, respond to concerns, process orders and returns for...


  • Fort Worth, United States Resolute Service Full time

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Entry Level Customer Service Representative position might be what you are looking for! We are...


  • Fort Lauderdale, United States Venture Tech Solutions, Inc. Full time

    Sunrise Financial Solutions is looking for enthusiastic individuals, motivated to make a positive change in people's lives. To join our rapidly growing debt management team as a Customer Service Representative and help advocate for our clients to help them achieve financial freedom. We are excited to meet you, please make sure to submit your resume!! What we...


  • Fort Lauderdale, Florida, United States EMCOR Group Full time

    Are you seeking a dynamic role that requires experience, critical thinking, and a passion for customer service excellence? The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only c Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...


  • Fort Lauderdale, United States EMCOR Group Full time

    Are you seeking a dynamic role that requires experience, critical thinking, and a passion for customer service excellence? The Customer Service Representative position is an opportunity to thrive in a multidimensional role that encompasses not only c Customer Service, Customer Service Representative, Sales Representative, Service Manager, Representative,...


  • Fort Wayne, United States ARC ENTERPRISES, LLC Full time

    Since opening our doors, we have been characterized by our ability to persevere, adapt, and take risks. Our dedication to our customers, employees, and clients are unmatched. We value camaraderie, respect, and inclusivity amongst our Customer Service Representative team, and these values differentiate us from every other firm. As the Customer Service...


  • Fort Lauderdale, United States Infinity Managment Group Full time

    Are you looking for a rewarding challenge? We're seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beachcommunity and are eager to shape the future. We have the privilege of working with telecommunication clients that grant access to affordable wireless...


  • Fort Lauderdale, United States VentureTech Solutions Full time

    Job DescriptionJob DescriptionPosition:  Customer Service RepresentativeSummary for Customer Service RepresentativeWork with the clients and mutual creditors of Consolidated Credit Solutions in the areas of consumer credit and personal finance.  Consolidated,  a non-profit organization, is a 30 year industry leader providing financial counseling and debt...


  • Fort Lauderdale, United States IMG Inc. Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beach community and are eager to shape the future. We have the privilege of working with telecommunication clients that grant...


  • Fort Lauderdale, United States Infinity Managment Group Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding challenge? We’re seeking a Customer Service Representative to join our reputable team! Our Customer Service Representatives strive to make a difference in the Deerfield Beach community and are eager to shape the future. We have the privilege of working with telecommunication clients that grant...


  • Fort Lauderdale, Florida, United States County of Broward Florida Full time

    The Broward County Board of County Commissioners is seeking qualified candidates for Customer Service Representative PT 1- Front Desk (Administration)This Job Announcement will remain open until a sufficient number of applications are received. The Customer Service Representative, Customer Service, Representative, Operations, Retail, Administrative, Staff


  • Fort Wayne, United States Ciocca Cleaning & Restoration Full time

    ESSENTIAL FUNCTIONS FOR CUSTOMER SERVICE REPRESENTATIVE: Daily job responsibilities/functions to include, but not limited to: - Conduct customer business reviews and follow-up on customers’ inquiries and questions. - Establish and maintain good relationships with customers. - Perform on-site customer quality inspections. - Review on-site customer supply...


  • Fort Collins, Colorado, United States Church & Dwight Company, Inc. Full time

    Customer Service is responsible for primary contact with the companys consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great products. Customer supp Customer Service, Customer Service Representative, Technical Support, Representative, Skills, Manufacturing,...


  • Fort Wayne, United States Fort Wayne Business Management Firm Full time

    We're passionate about providing exceptional customer service experiences. We believe in building strong relationships with our customers and going above and beyond to meet their needs. As a growing company in Fort Wayne, Indiana, we're looking for enthusiastic individuals to join our team and contribute to our success. **Job Description**: We are seeking a...


  • Fort Lauderdale, United States Florida One Insurance Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Fort Lauderdale, United States Randstad North America Inc. Full time

    If you are looking for a stable company that offers you a professional work environment and promotes your career in Customer Service, take the next step by applying to our Customer Service role. You will be part of a supportive team environment where Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service by Jobble


  • Fort Lauderdale, United States TaxFam Full time

    Job DescriptionJob DescriptionSalary: $20 - $25Customer Service Representative duties and responsibilitiesA Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:Providing introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up...


  • Fort Myers, United States Ft Myers Airport Parking LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Fort Lauderdale, United States Cred-Ex Full time

    Full-time Customer Service Representative Report to Customer Service Representative Manager The Customer Service Representative is responsible for answering incoming and outgoing customer service calls to collect payments. Responsibilities Provide excellent customer service and customer retention. Answer incoming customer service calls Outgoing payment...