Front Desk Associate Opener

1 week ago


Fort Lee, New Jersey, United States Retro Fitness of Fort Lee, NJ Full time


Benefits:
- Performance-based bonus
- Company events
- Employee discounts
- Flexible work schedule
- Free uniforms
- Opportunities for career growth
- Training and development programs
- Wellness resources

Description:

The position of Front Desk Associate, also known as the Membership Experience Associate (MEA), plays a crucial role as the welcoming face of the Retro Fitness outlet. The MEA is responsible for opening the club promptly, ensuring a positive experience for every member and guest. A team-oriented individual with excellent communication skills is essential for this role. The MEA must excel in customer service, maintain cleanliness, and drive sales to contribute to the club's success.

This is a permanent position, not seasonal.

Compensation and Perks:
- Hourly wage of $15.25
- Access to Edge Well wellness center facilities
- Commission and bonus opportunities
- Ultimate Membership at the location
- Discounts on various products and services
- Flexible schedule
- Positive company culture

Requirements:
  • - Punctuality, responsibility, and attention to detail
    - Positive and upbeat attitude
    - Strong communication skills
    - Ability to multitask
    - Customer service experience preferred
    - Cash handling proficiency
    - Willingness to learn and work in a structured environment

Working Environment:
  • - Based at Retro Fitness in Fort Lee, NJ

Direct Reports:
- Reports to General Manager and Assistant Manager

Responsibilities of the Membership Experience Associate (MEA):
  • - Greeting and registering members and guests
    - Resolving issues effectively
    - Conducting membership tours and sales
    - Upselling merchandise
    - Maintaining cleanliness and safety standards
    - Facility opening and closing duties
    - Adhering to company policies

Retro Fitness Mission Statement:

Retro Fitness is committed to respecting and supporting each member in their fitness journey. We strive to deliver an exceptional customer experience, empowering every member to reach their fitness goals. Together, we aim to foster a healthier America with each visit, rep, and mile.



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