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Dispatcher

4 months ago

Reston, Virginia, United States PrideStaff Full time
Dispatcher

This position is great for those who enjoy a challenge and want to develop their problem solving skills. The fast paced and time sensitive work environment is a great place to hone your excellent customer service skills.

Compensation: $23.00

Location: Reston, VA

Schedule:
  • Week 1
    • Mon, Tues, Fri, Sat, Sun: 3:00A - 1:00P
    • Wed, Thurs: Off
  • Week 2
    • Wed, Thurs: 3:00A - 1:00P
    • Mon, Tues, Fri, Sat, Sun: Off
  • Will average to about 35 hour/week
Responsibilities:
  • Planning and assigning routes
  • Tracking and monitoring drivers
  • Tracking and monitoring airline flight arrival times
  • Identifying potential delays and adjusting routes as needed
  • Handling customer service calls and emails, including booking requests
  • Booking transportation requests
Ensuring we provide customers with on-time transportation is the main responsibility of this role.
Requirements:
  • A minimum of two (2) years of work experience in a position that required customer service and multi-tasking skills
  • Ability to communicate professionally and provide excellent customer service.
  • Availability to work weekends
  • Ability to troubleshoot independently as well as collaborate with a team.
  • Ability work towards a deadline with a sense of urgency
  • Proficiency with Microsoft Excel
  • Knowledge of DC Metropolitan Area
Benefits:

PrideStaff offers competitively priced health, dental and vision insurance plans. Inquire for more details.

Compensation / Pay Rate (Up to): $ $25.00 Per Hour