Operations Director

1 day ago


Reston, Virginia, United States KIP Search Full time
Operations Director Job Description

KIP Search is seeking an experienced Operations Director to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for overseeing daily operations, developing and implementing processes to improve efficiency, and providing direct leadership to staff.

Key Responsibilities:

  • Develop and implement operational strategies to drive business growth and improve efficiency.
  • Lead and manage a team of operations professionals to ensure seamless execution of daily operations.
  • Collaborate with the leadership team to align strategic goals with operational execution.
  • Utilize dispatching software to streamline operations and ensure efficient service delivery.
  • Work with clients to resolve issues and provide excellent customer service.

Requirements:

  • 3-5 years of experience in operations, preferably in the service or construction industries.
  • Experience with dispatching software (Pro or Service Titan) is highly preferred.
  • Strong leadership and team-building skills, with the ability to balance firm management with approachability.
  • Excellent problem-solving abilities and comfort working in a high-pressure, unpredictable environment.
  • Passion for continuous improvement, learning, and developing efficient processes.

What We Offer:

  • Competitive salary commensurate with experience.
  • Performance-Based Bonus
  • Health benefits
  • Gym membership
  • Paid Time Off & Holidays
  • 401(k) match

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