Senior Group Sales Executive
2 months ago
Job Number
Job Category Sales & Marketing
Location Grande Lakes Shared Service, 4040 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Job Summary
Acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
Candidate ProfileEducation And ExperienceRequired High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area. OR2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred
Large group sales experience. Core Work Activities
Managing Sales Activities
Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters. Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Partners with Area Sales to identify new group/catering business and achieve personal and property revenue goals. Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office. Develops group sales revenue and operation budgets, and provides forecasting reports. Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market. Assists with selling, implementation, and follow-through of group sales promotions. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction. Provides accurate, complete, and effective turnover to Event Management. Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. Conducts site inspections, as required. Monitors same day selling procedures to maximize room revenue and control hotel occupancy. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g.,., MHR Spirit to Serve Daily Basics, RHR Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Verifies successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International. Performs other duties, as assigned, to meet business needs. Building Successful Relationships
Builds and strengthens relationships with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities. Works collaboratively with off-property sales channels (e.g., Group Sales within the Sales Office, Area Sales, EST) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event. The hourly pay range for this position is $37.02 to $58.65. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,Begin your purpose, Belong to an amazing global team, and Become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.
Source: Hospitality Online
We have other current jobs related to this field that you can find below
-
Senior Group Sales Executive
1 month ago
Orlando, Florida, United States Marriott Full timeJob Number Job Category Sales & MarketingLocation Orlando World Center Marriott, 8701 World Center Drive, Orlando, Florida, United StatesSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJOB SUMMARYActs as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group...
-
Senior Sales Executive
2 weeks ago
Orlando, Florida, United States Marriott Full timeAdditional Information Bonus EligibleJob Number Job Category Sales & MarketingLocation Orlando/LittleLake Bryan CY, 8623 Vineland Avenue, Orlando, Florida, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYActs as the on-property liaison for group sales within the pre-defined peak room parameters for Property...
-
Destination Sales Executive
3 weeks ago
Orlando, Florida, United States Marriott Full timeJob Number Job Category Sales & MarketingLocation Grande Lakes Shared Service, 4040 Central Florida Parkway, Orlando, Florida, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Partners with the Sales Office to book group events within the group booking parameters. Provides property support by coordinating and...
-
Senior Solution Sales Executive
3 days ago
Orlando, Florida, United States ServiceNow, Inc. Full timeIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly...
-
Senior Solution Sales Executive
3 days ago
Orlando, Florida, United States ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Account Executive
1 month ago
Orlando, Florida, United States Cox Media Group Full timeLocation: FL-Orlando-SouthJob Title: Account Executive - WFTVPosition OverviewAre you a problem solver? Can you help others identify their goals and get them from where they are to where they want to be? We win when our local business clients get a return on their investment thanks to our creative and innovative digital media solutions. We aim to be more...
-
Group Sales Manager
5 days ago
Orlando, Florida, United States Cabela's Full timePOSITION SUMMARY:The Group Sales Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a...
-
Senior Sales Manager
2 weeks ago
Orlando, Florida, United States Hilton Orlando Full timeThe Hilton Orlando is looking for their next Senior Sales Manager.The Hilton Orlando is centrally located in the heart of Orlando, close to all major theme parks and attractions. It is just minutes from the eclectic dining scene and entertainment of International Drive. The hotel offers luxurious accommodations, a variety of dining options, and extensive...
-
Association Sales Executive Director
2 weeks ago
Orlando, Florida, United States YMCA of Central Florida Full timePosition SummaryThe Association Sales Executive Director is responsible for leading the field sales teams, along with achieving personal membership and program sales targets that help improve the lives of more people in our communities and move the YMCA's strategic plan forward. The incumbent will be mission-driven and have a strong understanding of all...
-
Director Of Sales
2 months ago
Orlando, Florida, United States Cox Media Group Full timeLocation: FL-Orlando-SouthJob Title: Director of Sales - WFTV OrlandoPosition OverviewDo you have a proven success record in leading and developing sales teams?Do you have a passion for helping local and national business reach their target customers right where they are?Then this is the job for you WFTV Channel 9 Eyewitness News is Central Florida's leader...
-
Virtual Sales Executive
5 days ago
Orlando, Florida, United States Marriott Vacations Worldwide Full timeJOB SUMMARYVirtual Sales Executives deliver marketing generated sales presentations over the computer using screen-sharing technology that contributes to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships...
-
Account Executive
7 days ago
Orlando, Florida, United States Surf Search Full timeOur growing Healthcare client is hiring Account Executives across Unites States As an AE you will be the face of the company with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business. You are responsible for driving lead generation and move-ins to communities from your...
-
Orlando, Florida, United States Marriott Vacations Worldwide Full timeAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.JOB SUMMARYContribute to the success of the...
-
Account Executive
2 months ago
Orlando, Florida, United States teamworkonline Full timeUCF Athletics at the University of Central Florida, an NCAA Division I institution and Big XII Conference member, is seeking applications for the position of Account Executive, Ticket Sales. As a member of a progressive revenue generation staff, the Account Executive will serve as a primary contact in the sales of a full menu of ticket packages for a...
-
Regional Sales Executive: Orlando, FL
3 weeks ago
Orlando, Florida, United States Walden Security Full timesalary plus CommissionSummary:Walden Security's Regional Sales Executives (RSEs) make up a dynamic team of sales professionals at the front of our company's ongoing growth. By joining this team, our BDMs are empowered to create their own success in their assigned territory, nurturing partnerships with clients who need reliable, progressive security...
-
Sales & Marketing Director - Protem
7 days ago
Orlando, Florida, United States Brookdale Senior Living Full timeOverviewVoted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own.If you want to work in an environment where you can become your best possible self, join us You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs...
-
Sr. Sales Account Executive
2 weeks ago
Orlando, Florida, United States ThermoFisher Scientific Full timeWork ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionJob DescriptionHere at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact....
-
Virtual Timeshare Sales Executive
1 month ago
Orlando, Florida, United States Hyatt Vacation Ownership Full timeRemoteJob SummaryInteract with prospective owners over the telephone and email and effectively uses sales techniques to convert them into purchasers. Develop relationships with prospective owners by following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each prospective owner, and follow through with the...
-
Orlando, Florida, United States Philips Full timeAs the Enterprise Client Executive for National Accounts, dedicated exclusively to HCA, you will be responsible for managing contracts and fostering relationships across all HCA divisions for the entire Philips product portfolio.Your role: You will be working strategically at the C-Level and working cross-functionally with the internal Philips sales team ...
-
Account Executive
2 months ago
Orlando, Florida, United States NBC Universal Full timeCompany DescriptionWe create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and...
