Operations Specialist

2 weeks ago


Marquand, Missouri, United States Hayes Gibson Property Services Full time

Role Overview:

Join our team as the Operations Specialist at Hayes Gibson Property Services, where you will play a crucial role in enhancing property performance and ensuring operational excellence. As the Operations Specialist, you will be responsible for providing tailored support, training, and management guidance to both regional and on-site staff. Your focus will be on addressing concerns related to occupancy, compliance, financial management, and overall property operations.

Here's what you'll be doing in this challenging yet rewarding position:

  • Maximizing property performance
  • Identifying and remedying operational shortcomings
  • Developing and executing plans to enhance underperforming properties
  • Training and supporting on-site personnel
  • Meeting internal and external reporting requirements
  • Achieving regulatory compliance
  • Onboarding new properties effectively
  • Supporting new business development through due diligence inspections and audits

In addition to these responsibilities, you may also oversee various projects to facilitate new property onboarding and management transitions.

Key Responsibilities:

  1. Property Management
  • Assess underperforming assets and develop corrective strategies
  • Implement operating plans to address deficiencies
  • Recommend staffing adjustments and training programs
  • Ensure compliance and address operational challenges
  • Assist with internal and external reporting
  • Recommend policy and procedure changes
  • Support annual budget preparation
  1. Accounting
  • Resolve financial reporting issues
  • Address resident ledger discrepancies
  • Handle vendor setup and payment problems
  1. Operations/Business Development
  • Conduct due diligence for new property acquisitions
  • Manage onboarding and off-boarding processes

Additional duties may be assigned by the Vice President of Property Services.

Requirements:

  • High school diploma or GED
  • Some college education preferred
  • Proficiency in MS Office and Excel
  • Knowledge of Yardi software
  • HUD and LIHTC compliance experience
  • Previous property management experience
  • Marketing plan development skills
  • Familiarity with HGPS accounting systems
  • Strong communication and organizational abilities
  • Travel required up to 75% of the time

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