Current jobs related to Enrollment Customer Care Specialist - Westminster, Colorado - Bright Horizons Family Solutions

  • Customer Care Specialist

    5 days ago

    Westminster, Colorado, United States Bright Horizons Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Customer Care Specialist to join our Enrollment Team at Bright Horizons. As a key member of our team, you will play a vital role in providing exceptional customer service to parents seeking full or part-time care in our centers.Key ResponsibilitiesRespond to parent inquiries, assessing their...

  • Dialysis Care Specialist

    2 weeks ago

    Westminster, Colorado, United States Innovative Renal Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Dialysis Care Specialist to join our team at Innovative Renal Care. As a Dialysis Care Specialist, you will play a vital role in providing exceptional patient care and support to individuals undergoing dialysis treatment.Key ResponsibilitiesProvide direct patient care and support to patients...

  • Service Cashier and Customer Care Specialist

    4 weeks ago

    Westminster, Colorado, United States Mercedesbenzofcatonsville Full time

    Position:Service Cashier and Customer Care SpecialistCompany:Mercedes-Benz of CatonsvilleSalary Range:$12-$14Salary Notes:Comprehensive benefits including medical, dental, 401k, discounts, wellness incentives, and opportunities for career advancement.Employment Type:Full TimeJob Overview:The primary function of this role is to assist our valued customers...

  • Customer Service Specialist

    4 weeks ago

    Westminster, Colorado, United States The Cannabist Full time

    Reports to: General Manager Position Overview: Under general supervision, Customer Service Specialists provide assistance and education to each client regarding their individual cannabis needs. These representatives ensure that every patient receives the appropriate medication tailored to their specific health conditions. In markets for adult use, they are...

  • Customer Engagement Specialist

    4 weeks ago

    Westminster, Colorado, United States Beach Cities Toyota Full time

    Position OverviewBeach Cities Toyota is in search of motivated and passionate individuals to enhance our Business Development Center (BDC). As a BDC Specialist, you will deliver outstanding service to both prospective and current customers.Your responsibilities will include:Managing all communications with customers and understanding their needs.Addressing...

  • Customer Engagement Specialist

    3 weeks ago

    Westminster, Colorado, United States Beach Cities Toyota Full time

    Position OverviewBeach Cities Toyota is in search of motivated and spirited individuals to enhance our Business Development Center (BDC). BDC specialists deliver outstanding service to both prospective and current clients.In this role, you will oversee dealership communications, assess customer requirements, address inquiries, and work closely with various...

  • Customer Engagement Specialist

    3 weeks ago

    Westminster, Colorado, United States Beach Cities Toyota Full time

    Position OverviewBeach Cities Toyota is on the lookout for motivated and passionate individuals to enhance our Business Development Center (BDC). As a BDC Specialist, you will deliver outstanding service to both prospective and current clients.Your responsibilities will include:Managing all dealership communicationsIdentifying and addressing customer...

  • Care Coordinator

    1 week ago

    Westminster, Colorado, United States Clear Creek Care Center Full time

    {"title": "Admissions Specialist", "description": "Join Our Team at Clear Creek Care CenterWe are seeking a dedicated and compassionate Admissions Specialist to join our team at Clear Creek Care Center. As a key member of our admissions team, you will play a vital role in ensuring a seamless transition for new residents and their families.Key...

  • Customer Complaints Specialist

    2 weeks ago

    Westminster, Colorado, United States Claremont Foods LLC Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Complaints Specialist at Claremont Foods LLC. The primary responsibility of this role is to effectively manage and resolve customer complaints, ensuring timely and satisfactory resolution while maintaining a positive customer experience.Key...

  • Loss Prevention Customer Service Specialist

    3 weeks ago

    Westminster, Colorado, United States T.J. Maxx Full time

    Position Overview:As a Loss Prevention Customer Service Specialist at T.J. Maxx, you will play a crucial role in ensuring a safe and enjoyable shopping experience for our customers.Key Responsibilities:Deliver exceptional and informed service to both internal and external clientele.Engage with customers proactively, fostering a welcoming shopping...

  • Loss Prevention Customer Service Specialist

    4 weeks ago

    Westminster, Colorado, United States T.J. Maxx Full time

    Position Overview: As a Loss Prevention Customer Service Specialist, you will play a vital role in ensuring a safe and secure shopping experience for our valued customers.Key Responsibilities:Deliver exceptional and informed service to both internal and external clientele.Engage with customers to foster a welcoming shopping atmosphere.Act as a proactive...

  • Customer Service Representative

    2 weeks ago

    Westminster, Colorado, United States Bright Horizons Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our EdAssist team as a Customer Care Specialist. In this role, you will play a critical part in delivering exceptional service to our clients and their employees, providing tuition assistance and support.Key ResponsibilitiesAssist client employees with tuition assistance...

  • Employee Benefits Specialist

    3 weeks ago

    Westminster, Colorado, United States Maxar Technologies Full time

    Please review the job details below.Maxar Technologies is a leader in providing secure and precise geospatial intelligence. We deliver significant value to both government and commercial clients, assisting them in monitoring, understanding, and navigating our evolving planet.We are currently seeking a Benefits Specialist to join our dynamic team. The...

  • Customer Loyalty Specialist

    4 weeks ago

    Westminster, Colorado, United States C4 Technical Services Full time

    Position: Customer Loyalty Specialist C4 Technical Services is seeking a dedicated Customer Loyalty Specialist responsible for enhancing customer retention and satisfaction levels. This position requires proactive engagement with clients to identify their needs, address any potential barriers to service continuation, and implement effective strategies to...

  • Customer Loyalty Specialist

    4 weeks ago

    Westminster, Colorado, United States C4 Technical Services Full time

    Position: Customer Loyalty SpecialistAt C4 Technical Services, we are looking for a dedicated Customer Loyalty Specialist who is fluent in Spanish. This role is essential in maintaining high levels of customer satisfaction and retention. The successful candidate will engage proactively with clients to understand their needs, identify any barriers to service...

  • Cancer Care Specialist

    6 days ago

    Westminster, Colorado, United States LifeBridge Health Full time

    About LifeBridge HealthWe are a leading healthcare provider in Maryland, dedicated to delivering exceptional patient care and advancing the field of cancer treatment.Job SummaryWe are seeking a skilled and compassionate Cancer Care Specialist to provide high-quality patient care and support to individuals and families affected by cancer.Key...

  • Care Coordination Specialist

    3 weeks ago

    Westminster, Colorado, United States Springfield Medical Care Systems Full time

    Job SummarySpringfield Medical Care Systems is seeking a highly skilled Clinical Care Coordinator to join our team. As a Clinical Care Coordinator, you will play a pivotal role in engaging individuals seeking to prevent and manage chronic conditions, identifying their priorities for their care, developing a care plan, and coordinating its implementation in...

  • Retail Customer Service Specialist

    3 weeks ago

    Westminster, Colorado, United States Golf & Tennis Pro Shop, Inc. dba PGA TOUR Superstore Full time

    About Us: Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore is a leading specialty retailer dedicated to providing exceptional service and products to our customers. We are committed to fostering a supportive and inclusive environment for our associates, promoting a culture that values teamwork and community engagement. Compensation: Pay Range: $17.10...

  • Care Coordinator

    3 days ago

    Westminster, Colorado, United States Clear Creek Care Center Full time

    {"title": "Admissions Specialist", "description": "Join Our Team at Clear Creek Care CenterWe are seeking a dedicated and compassionate Admissions Specialist to join our team at Clear Creek Care Center. As a key member of our admissions team, you will play a vital role in ensuring a seamless transition for new residents and their...

  • Pet Care Specialist

    3 weeks ago

    Westminster, Colorado, United States CityVet Full time

    Join Our Team as a Pet Care SpecialistCreating Happy Environments for Pets and PeopleAt CityVet, we understand that the foundation of healthy pets is rooted in the happiness of our team members. Our vet-led clinics thrive on the positive energy brought by compassionate individuals who are dedicated to animal care.Your RoleThe Pet Care Specialist (PCS) is...

Enrollment Customer Care Specialist

3 months ago

Westminster, Colorado, United States Bright Horizons Family Solutions Full time
Additional Job Description

In some phone-based customer service roles, your work is seen as just answering a call, but at Bright Horizons we know the work that you do is important and critical to our success. You'll not only have an opportunity to make a positive impact through your passion for helping people, but you'll have a chance to learn and grow in an incredible work environment where teamwork is valued and fun is encouraged. As the Contact Center Enrollment Specialist you will be working on our Enrollment Team responding to parents seeking full or part time care in a Full Service Bright Horizons center. As the first contact for inquiring parents, you will be required to display a positive upbeat demeanor while explaining the value of visiting their Bright Horizons center of choice.

What you will be doing:

  • Respond to parent inquiries assessing their childcare needs and promoting Bright Horizons' childcare centers.
  • Maintain a high level of energy and enthusiasm for Bright Horizons Family Solutions, its mission, values and philosophy.
  • Maintain a high-level of customer satisfaction with both internal and external customers.
  • Answer incoming calls in a timely manner as identified by service level standards.
  • Maintain a high-level of customer satisfaction.

What we hope you bring to the role:

  • High School Diploma/GED Required, and AA or BA Preferred.
  • Minimum 1 year customer service experience.
  • Excellent written and verbal communication skills with ability to document content of phone conversations accurately.
  • Exceptional organizational and time management skills necessary, in addition to the ability to work closely with other team members and departments.
  • Typing proficiency of 35 wpm/and above average data entry skills required.
  • Proficiency in basic Microsoft applications (must know Outlook and Word at a minimum).
  • Ability to determine needs of the caller and obtain necessary information without following a scripted process.

What you can expect:

Benefits

  • This is a full time role that includes option to many benefits such as:
    • Health Care
    • Retirement
    • Accrued Vacation and Sick time
    • Paid Holidays
    • Disability Insurance
    • ....And much more

Schedule

Operation hour for this line of business is Monday through Friday from 6:30am-6:0pm MST, your schedule will take place within that timeframe.

Training

  • There will be a mandatory paid classroom training to start your first few weeks with Bright Horizons. The classroom training will be on-site at our office in Westminster where you will be with a group of your peers learning all about Bright Horizons and the Enrollment/Full Service line of business, and all about the tools you will need to be successful in this role.
  • 100% of your attendance is mandatory and you will have a specific schedule until training has been completed. Training schedule will be Monday-Friday 8:00am-4:30pm.

Compensation Range: $18.75/hour

Compensation Range: $18.75/hr

The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at or

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at or Determinations on requests for reasonable accommodation will be made on a case-by-case basis.