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Front Desk Concierge

3 months ago

Richmond, Virginia, United States Dermatology Associates of Virginia Full time

Are you a friendly, outgoing, dependable individual? Do you have a passion for aesthetics and want to help people with their skincare goals? Do you have the customer service skills that elevate a patient's medical experience beyond the status quo? If you do, then we have a front desk concierge position for you.


Dermatology Associates of Virginia (DAV) is expanding its Richmond presence and is offering a complete skincare experience with a new clinical location dedicated solely to all of Richmond's aesthetic needs.

Located in the near West End at Reynolds Crossing, the Center encompasses a calming and inviting environment offering the latest in science-forward skincare solutions, advanced facial treatments, and medical aesthetics injections, complemented by a curated range of skincare products.


Position Requirements:

The front desk concierge will also:

  • Establish priorities, work independently, and proceed with objectives without supervision.
  • Manage and resolve recurring problems.
  • Be conscientious, patient, flexible, honest, and dependable.
  • Possess superior communication skills to deal with other employees and patients in a professional and positive manner.
  • Perform other duties as requested by providers, administrator, or supervisor.
  • Keep the patient waiting area clean and presentable.
  • Take product inventory and stock skincare products.
  • Other duties as assigned by your supervisor.

Education and Experience Requirements:

  • GED/High School Education
  • Outstanding customer service skills and minimum of 1 year experience in a medical spa/cosmetic/salon environment or with a premiere retail store is preferred.
  • Ability to communicate professionally and effectively with all levels of staff, patients, physicians, and vendors.
  • Proficient in Microsoft Office products (Excel, Outlook, and Word).

Your Total Rewards Package:

The rewards of the job go beyond the difference you'll make in the lives of patients.

We offer a culture of care that inspires you to be your best with:

  • Compensation that includes base pay and bonus
  • Excellent Medical, Dental, and Vision plans
  • Profit Sharing Plan
  • Generous Holiday and Paid Time Off
  • Yearly Uniform Allowance
  • Employee referral bonuses
  • Dermatological Product Discounts and Services
-
Dermatology Associates of Virginia is an Equal Employment Opportunity (EEO) employer._

Pay:
From $16.42 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to Relocate:

  • Richmond, VA 23230: Relocate before starting work (required)

Work Location:
In person