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Donor Relations Coordinator
3 months ago
POSITION:
Donor Relations Coordinator
Department: Office of Donor Relations
FLSA Status:
Full-Time, Exempt
Starting Annual Salary:
$50,000.00 commensurate with experience
POSITION SUMMARY
The Donor Relations Coordinator (Coordinator) is a key member of the Donor relations team which is responsible for building a comprehensive and collaborative stewardship program.
Reporting to the Director of Donor Relations, the Coordinator will support the team in building upon the program's solid foundation and will work cooperatively with all UH Foundation (UHF) divisional teams and University of Hawai'i (UH) partners, donors, alumni, and other supporters of the UH community to maintain donor relations standards and donor-centric programming across all areas of the University System.
The Coordinator is responsible for the smooth functioning of the Donor Relations team; maintaining and improving procedural effectiveness; coordinating stewardship activities; and providing administrative support, communications, and project management for the Donor Relations team.
REPORTS TO
Associate Vice President, Gift Planning & Donor Development
SUPERVISES:
Student worker(s)
ESSENTIAL FUNCTIONS
Specific responsibilities and performance expectations include:
Responsible for the smooth functioning of Donor Relations to include serving as a welcoming first point of contact and information center for all who contact the Office of Donor Relations, including donors, UH constituents and UHF colleagues, and provide information in an efficient and professional manner.
Prepare stewardship correspondence, acknowledgments, giving histories, and other written communications including the gathering, assembling, and refining of materials and data.
Oversee fiscal matters to include expense reimbursement requests, requisitions, and purchase orders in partnership with the UHF Fiscal Services team.
Responsible for timely and appropriate acknowledgements on behalf of the UH Foundation CEO, President of UH, UHM Provost, AVP of Gift Planning & Donor Development, and others as assigned.
Manage key processes including monthly pledge reminders, donor bios, Annual Report process and distribution, Endowment Report distribution, Thanksgiving cards, donor surveys, and other annual mailings such as the Scholarship Impact Report.
Assist with the Endowment Report process, including assistance with the Impact Reports process for endowed and expendable funds that have beneficiaries.
Manage and complete special projects as requested including the research and preparation of communications, correspondence, reports, and other materials as required.
Assist the Associate Vice President in preparing, managing and analyzing the office's annual budget.
Manage and complete special projects as requested including the research and preparation of communications, correspondence, reports, and other materials as required.
Other responsibilities as assigned.
EVALUATION
The Coordinator will meet annually with their supervisor to develop goals for the coming year. An annual review will review progress toward the annual goals.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Minimum of 3 years of progressively responsible experience in an administrative capacity in a corporate, educational, or non-profit organization, with proven success in the following:
Bachelor's degree required
Professional, self-starter and team player
Highly organized, able to multi-task and work independently without need for day-to-day supervision of the responsibilities of the position.
Ability to respond to high pressure situations.
Proficient in Microsoft Office and database and records management
Strong written and verbal communications and interpersonal skills
Sensitivity to confidential information
Broad-based knowledge and skills related to advancement and fundraising in higher education and a high degree of interest in and commitment to higher education and philanthropy.
Strong project management and organizational skills
Demonstrated analytical and strategic thinking capabilities.
Ability to listen and respond to donor needs.
Ability to work effectively in a large complex, dynamic organization balancing competing priorities.
An understanding of the importance of stewardship and donor recognition in a nonprofit environment.
Must reflect and represent the Foundation's values which are Teamwork, Accountability, Service, Trust, Integrity and Excellence
WORKING CONDITIONS
Based at the Walter Dods, Jr.
RISE Center at 1810 University Avenue, Suite 300, Honolulu, HI 96822, the Coordinator will work primarily in an office environment and will need to sit or stand for extended periods while either working at a computer, attending a meeting, or performing desk work.
Employee must have a valid driver's license and acceptable driving record or have an acceptable mode of transportation.The employee will need to work some weekends and evenings and be able to work to the demands of the position, which may exceed a 40-hour work week.
