Current jobs related to Client Relations Coordinator - Honolulu, Hawaii - Alert Alarm Hawaii

  • Client Coordinator

    2 weeks ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Coordinator to join our team at Benefit & Risk Management Services, Inc. This role will provide critical support to our Client Services Team, ensuring seamless communication and service delivery to our clients.Key ResponsibilitiesProvide exceptional customer service and support to...

  • Client Coordinator

    2 weeks ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Client Coordinator to join our team at Benefit & Risk Management Services, Inc. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.Key ResponsibilitiesSupport the Client Services Team in serving and responding to client needs on a daily...

  • Client Coordinator

    1 month ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    Job SummaryWe are seeking a highly skilled Client Coordinator to join our team at Benefit & Risk Management Services, Inc. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupport the Client Services Team in serving and responding to...

  • Client Coordinator

    1 week ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    Job SummaryThe Client Coordinator will play a crucial role in supporting the Client Services Team in serving and responding to clients' needs on a daily basis.Key ResponsibilitiesWork on-site with consistent attendance.Perform data entry tasks.Ensure daily fulfillments are completed.Assist with open enrollments.Generate board meeting minutes as...

  • Patient Relations Coordinator

    2 weeks ago

    Honolulu, Hawaii, United States Hawaii Pacific Health Full time

    Job Title: Patient Relations CoordinatorAt Hawaii Pacific Health, we are seeking a highly skilled Patient Relations Coordinator to join our team. As a key member of our Risk Management department, you will play a critical role in promoting the health and safety of our patients, employees, physicians, and visitors.Key Responsibilities:Administer, manage, and...

  • Client Services Coordinator

    2 months ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    Job OverviewPOSITION SUMMARY: The Client Services Coordinator plays a vital role in assisting the Client Services Team by addressing and fulfilling client requirements on a daily basis. Key Responsibilities: The following duties are essential to the role. Additional tasks may be assigned as necessary.Maintain consistent on-site attendance.Perform data entry...

  • Client Services Coordinator Supervisor

    2 weeks ago

    Honolulu, Hawaii, United States UHA Full time

    Client Services Coordinator SupervisorUHA is seeking a highly skilled Client Services Coordinator Supervisor to join our team. As a key member of our Client Services department, you will be responsible for supervising Client Services Coordinators to ensure workflow standards are met, maintaining a superb client experience for UHA Brokers, Consultants, and...

  • Client Services Coordinator Supervisor

    1 week ago

    Honolulu, Hawaii, United States University Health Alliance Full time

    Job SummaryUniversity Health Alliance is seeking a highly skilled Client Services Coordinator Supervisor to join our team. As a key member of our Client Services department, you will be responsible for supervising Client Services Coordinators to ensure workflow standards are met, enhancing business relationships with UHA clients and brokers, and maintaining...

  • Client Services Coordinator Supervisor

    7 days ago

    Honolulu, Hawaii, United States UHA Full time

    Job SummaryUHA is seeking a highly skilled Client Services Coordinator Supervisor to join our team. As a key member of our Client Services department, you will be responsible for supervising Client Services Coordinators and ensuring that workflow standards are met to deliver an exceptional client experience for UHA Brokers, Consultants, and Clients.Key...

  • Client Relations Specialist

    2 months ago

    Honolulu, Hawaii, United States Servco Full time

    At Servco's Customer Care Center, we are dedicated to delivering exceptional service to our clientele. If you possess a positive demeanor, thrive in a dynamic environment, and have a passion for assisting others, this role may be ideal for you. Customer Care Coordinators operate within our centralized call center, aiding customers in arranging service...

  • Guest Relations Manager

    4 weeks ago

    Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Title: Guest Relations ManagerHighgate Hotels is seeking a highly skilled and experienced Guest Relations Manager to join our team. As a Guest Relations Manager, you will be responsible for creating and executing experiences to enhance the guest's stay with great care and an eye for detail.Key Responsibilities:Facilitate and oversee every VIP and...

  • Service Coordinator

    2 months ago

    Honolulu, Hawaii, United States Alert Alarm and National Fire Protection (Alert Alarm) Full time

    Job OverviewCompany BackgroundAlert Holdings Group LLC has established itself as a premier provider of life and safety solutions, delivering top-tier products and services since 1962. With a presence across multiple islands, we offer consistent and reliable services statewide, safeguarding nearly 33,000 residential and commercial clients.Position SummaryThe...

  • Facilities Coordinator

    4 weeks ago

    Honolulu, Hawaii, United States Child & Family Service Full time

    Job SummaryWe are seeking a highly skilled and organized Facilities Coordinator to join our team at Child & Family Service. The successful candidate will be responsible for planning and executing projects, supervising project personnel, and maintaining excellent client relationships.Key ResponsibilitiesPlan, organize, coordinate, and control project...

  • Security Client Manager

    2 days ago

    Honolulu, Hawaii, United States Allied Universal® Full time

    Job DescriptionAllied Universal is a leading security and facility services company that offers rewarding careers with a sense of purpose. Our dynamic, diverse, and inclusive workplace fosters a culture that reflects in our communities and customers we serve. We provide medical, dental, and vision coverage, life insurance, retirement plan, employee...

  • Guest Relations Manager

    4 weeks ago

    Honolulu, Hawaii, United States Highgate Hotels Full time

    Job Title: Guest Relations ManagerJoin Highgate Hotels, a premier real estate investment and hospitality management company, as a Guest Relations Manager. In this role, you will be responsible for creating and executing experiences to enhance the guest's stay with great care and an eye for detail.Responsibilities:Maintain a warm and friendly demeanor and be...

  • Freight Logistics Coordinator

    2 weeks ago

    Honolulu, Hawaii, United States The Dewitt Companies Full time

    Freight Logistics Coordinator Job DescriptionWe are seeking a highly skilled Freight Logistics Coordinator to join our team at The Dewitt Companies in Honolulu. As a key member of our organization, you will be responsible for coordinating the movement of freight and ensuring seamless logistics operations.Key Responsibilities:Communicate effectively with...

  • Client Consultant

    3 days ago

    Honolulu, Hawaii, United States CBRE Full time

    About the Role:This position is part of the Client Consulting function at CBRE, responsible for Advisory services in relation to real estate operations and investments.Key Responsibilities:Review financial information and additional data for a range of deliverables provided by the team.Study the fiscal impact of real estate transactions using net present...

  • Market Coordinator

    4 weeks ago

    Honolulu, Hawaii, United States Redfin Corporation Full time

    About the RoleWe are seeking a highly organized and detail-oriented Market Coordinator to join our team at Redfin Corporation. As a Market Coordinator, you will play a critical role in supporting our real estate agents and clients throughout the home-buying and selling process.Key ResponsibilitiesCoordinate real estate deals and ensure seamless execution...

  • Government Relations Specialist

    3 days ago

    Honolulu, Hawaii, United States Kamehameha Schools Full time

    Job SummaryKamehameha Schools is seeking a highly skilled Government Relations Specialist to join our team. The ideal candidate will have experience in public policy, legislative analysis, and research, as well as strong communication and interpersonal skills.Key ResponsibilitiesDevelop and implement government relations programs and tactics to build...

  • Customer Relations Trainer

    1 month ago

    Honolulu, Hawaii, United States HMSA Full time

    Job SummaryOverviewHMSA seeks a skilled Customer Relations Trainer to drive consistency in operations through the development and facilitation of eLearning materials. The ideal candidate will assess, develop, evaluate, implement, and deliver training and development programs for the business units within the Customer Relations department.Key...

Client Relations Coordinator

2 months ago

Honolulu, Hawaii, United States Alert Alarm Hawaii Full time
Careers at Alert Alarm Hawaii

Join our dedicated team and contribute to the Fire and Security sector. We are looking for enthusiastic individuals who are committed to making a positive impact.

Alert Holdings Group LLC has established itself as a premier provider of life and safety solutions, delivering top-notch products and services since its inception.

With a presence across multiple islands, we ensure consistent service delivery for life and safety systems throughout the region.

We proudly serve a diverse clientele, protecting thousands of residential and commercial properties.


About the Position:

The Customer Service Specialist plays a crucial role in fostering and maintaining strong professional relationships with our clients, addressing their needs promptly and effectively.


Employment Status:
Full-Time, Non-exempt

Key Responsibilities:
  • Proactively engage with customers to resolve inquiries both technically and administratively.
  • Remotely configure clients' security systems, including intrusion detection, CCTV, and access control.
  • Create, schedule, and manage service requests for field technicians.
  • Support field technicians remotely by completing necessary administrative and technical tasks.
  • Maintain accurate and updated account information to ensure quality service.
  • Work proactively to enhance customer retention and mitigate account cancellations.
  • Collaborate with various teams to optimize service delivery and reduce operational costs.
  • Handle customer requests for sales, renewals, upgrades, and reactivations via phone and email.
  • Respond to customer inquiries regarding products, services, and account details.
  • Work closely with team members and field technicians to ensure seamless operation of security systems.
  • Participate in special projects as assigned.
  • Engage in team meetings and one-on-one sessions with management to develop skills.

Qualifications:
  • Minimum of 3 years of experience in a customer service capacity, preferably with telephone and email interactions.
  • Experience in a service and installation environment is highly desirable.
  • Ability to quickly learn new technologies relevant to the role.
  • Exhibit a positive, cooperative, and adaptable attitude.
  • Strong verbal and written communication skills.
  • Demonstrate a solid work ethic and maintain confidentiality.
  • Applicants must be at least 18 years old.

Work Environment:

This position requires prolonged periods of sitting in a climate-controlled office.

Daily tasks involve extensive computer use and communication through headsets.

Responsibilities include answering calls, typing, and navigating computer systems in a fast-paced call center setting.

The worksite is secure and designed to ensure employee safety.


Benefits Offered:

Starting compensation is competitive. We provide a comprehensive benefits package that includes health, dental, and vision insurance, Short Term Disability, Life Insurance, a 401k savings plan, paid time off, training opportunities, and a supportive team environment.

We also offer pet insurance as part of our benefits.


EEOC Statement:

Alert Alarm Hawaii is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind.