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Client Success Manager
2 weeks ago
ROLE SUMMARY:
We are on the lookout for a seasoned Client Success Manager to join our rapidly expanding team. Seeking a highly-driven Client Success Manager with a strong history of overseeing profitable email marketing campaigns.
As a Client Success Manager, your main responsibilities will revolve around crafting and executing email marketing strategies and campaigns that drive results for our clients. To excel in this position, you'll need to showcase creativity, analytical thinking, self-motivation, and keen attention to detail. Most importantly, being a collaborative team player is key.
MAIN DUTIES:
- Devising and executing holistic email marketing strategies to fulfill client goals.
- Nurturing client relationships to deliver top-notch service and satisfaction.
- Evaluating and presenting campaign performance data, offering data-backed suggestions for enhancement.
- Staying abreast of industry trends and best practices in email marketing.
- Collaborating with diverse teams to enhance campaign efficiency.
ESSENTIAL REQUIREMENTS:
- Bachelor's Degree in Marketing, Communications, Humanities, Multimedia, or related field.
- Minimum of 5 years of proven experience in successful email marketing campaigns.
- Proficient in email marketing tools and platforms, particularly adept with SendGrid.
- Outstanding communication skills, including client-facing experience.
- Strong analytical abilities for data interpretation and strategic decision-making.
- Capability to work autonomously in a remote setup.
- Openness to accommodate US working hours.
- Highly adaptable and trainable, capable of engaging with diverse global clients.
PERKS:
- Full-time Remote Work Setup
- Paid Time Off (30 days per year)
- Observation of Public Holidays
- Internet Allowance
- Health and Wellness Support
- Maternity and Paternity Benefits
- Loyalty Rewards
- Incentives and Bonuses based on performance
- Goal-oriented Work Environment
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