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Investigations Data Analyst, Minor Safety

3 months ago

Washington, United States Tik Tok Full time
Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidary of TikTok in the U.S.

This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S.

users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S.

user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained.

The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.

Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Intro
We are seeking an experienced Threat Data Analyst to join the Trust and Safety organization within USDS.

You will use your investigative and adversarial mindset to help us identify, detect, and mitigate minor safety violators and users that promote hateful ideologies on the platform.

You will work within a team of cross-functional subject matter experts to data mine threat actor abuse tactics, develop predictive models, and conduct comprehensive proactive and reactive investigations using analytical skills, subject-matter expertise, and regional experience.

The Threat Data Analyst will have the responsibility to perform social network analysis at scale to discover, identify, and mitigate the most harmful threats targeting the platform.

You will closely collaborate with engineers and behavioral scientists to resolve complex threats that reach across topic or feature areas and will require network analysis and the creation of detection pipelines.

You will develop actionable recommendations, and continually iterate solutions to scale your impact.

The work of the Investigations and Insights team is critical to TikTok user safety, and the Threat Data Analyst will have the opportunity to identify and mitigate the most harmful threats targeting the platform and our users.


In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department.

We regularly review our hybrid work model, and the specific requirements may change at any time.

This team performs a critical function that supports our efforts to address objectionable or disturbing content.

Content that the team interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; and murder.

It is possible that this role will be exposed to harmful content on a daily basis.

Responsibilities

  • Identify deceptive behavior of threat actors, collect and analyze signals through data analysis, and work with engineers to improve detection models and develop data driven mitigation strategies. Develop and test predictive models of feature abuse.
  • Use all available internal and external data sources to produce actionable intelligence on highharm threat actors, their networks, and threat organizations in the topic area of minor safety (child sexual exploitation, predator, grooming), hate speech and hateful ideology
  • Data mine threat actor behaviors and tactics.
  • Work crossfunctionally with product managers, program managers, security, operations, policy, and communications teams to address gaps in current threat response processes such as detection and mitigation.
  • Collaborate with a team of global experts that respond to known threat actors and proactively build and tailor queries to discover and identify potential threats.
Qualifications

Responsibilities

  • Identify deceptive behavior of threat actors, collect and analyze signals through data analysis, and work with engineers to improve detection models and develop data driven mitigation strategies. Develop and test predictive models of feature abuse.
  • Use all available internal and external data sources to produce actionable intelligence on highharm threat actors, their networks, and threat organizations in the topic area of minor safety (child sexual exploitation, predator, grooming), hate speech and hateful ideology
  • Data mine threat actor behaviors and tactics.
  • Work crossfunctionally with product managers, program managers, security, operations, policy, and communications teams to address gaps in current threat response processes such as detection and mitigation.
  • Collaborate with a team of global experts that respond to known threat actors and proactively build and tailor queries to discover and identify potential threats.
Qualifications

  • Bachelor's degree or higher in Computer Science, Engineering, Economics, Business, other relevant fields, or equivalent experience.
  • 3 years of experience conducting datadriven social network analysis for social media organizations, law enforcement, and/or intelligence community agencies.
  • Experience should include discovering and correlating highharm threat actors, networks, and organizations across global markets by performing quantitative and qualitative analysis of large data sets including attribute, ideational, and relational data.
  • Intermediate understanding of descriptive statistics.
  • Proficient in SQL or other relational database language.
  • Able to create advanced data visualizations.
Preferred Qualifications

  • Experience researching or analyzing minor predators, groomers, or organizations that promote hateful ideology; detect, and develop mitigation strategies against harmful actors.
  • Independently troubleshoot technical issues or bugs
  • Rapidly shift priorities based on evolving challenges to the platform
  • Identify anomalous behavior and determine ways for further exploring new research leads
  • Communicate complex concepts to broader stakeholders without shared expertise
  • 2 years of experience leading projects and managing stakeholder relationships.
  • Project management skills to ensure impactful output, achieve stakeholder alignment, and manage competing priorities.
  • Critical thinking skills with the ability to apply theorems or analytical techniques to discover insights that are not readily apparent
  • Your ability to work in a high tempo environment, adapt, respond to daytoday challenges of the role.
  • Your resilience and commitment to selfcare to manage the emotional demands of the role.
Wellbeing Statement
Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job. It can be rewarding, psychologically demanding, and emotionally taxing.

This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start:
so our candidates are well informed before proceeding.


We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.

We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Accommodation Statement

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.