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Restaurant Sheraton VBO
3 months ago
Organizational Structure:
Department: Food and Beverage
Reports To: Food and Beverage Manager
Supervision: Front of house associates: Servers, Bussers, Bartenders, Greeters
Pay Structure: Paid Bi-weekly
Who are we looking for?
If you value teamwork, take ownership of your role, and are passionate about providing warm hospitality to our guests, Shamin Hotels welcomes you to be part of our team. From greeting guests with a friendly smile to ensuring their stay is exceptional, your dedication to service excellence will shine through in all your actions. We are looking for candidates with diverse knowledge, skills, and experiences to contribute to our ongoing success. Whether you are a seasoned professional or starting your career, we offer opportunities for growth and advancement.
Why Should You Work for Shamin Hotels?
At Shamin Hotels, we offer more than just competitive pay. We provide a range of benefits for full-time associates, including health, dental, vision, and disability insurance, pet insurance, gym discounts, paid time off, Shamin Perk discounts on various services, 401K plan, and more. With over 70 hotels and continuous expansion plans, Shamin Hotels offers endless opportunities for personal and professional development. We take pride in promoting from within, nurturing talent, and providing a platform for our employees to thrive and advance.
How to Apply:
If you are enthusiastic about hospitality and ready to begin a fulfilling career with Shamin Hotels, we encourage you to apply. Click on the link provided to apply for the position.
Position Overview:
As a Restaurant Supervisor at Shamin Hotels, you will lead the daily operations of the restaurant, ensuring efficient workflow, top-notch customer service, and adherence to quality standards. Your role involves supervising the restaurant team, maintaining a positive work environment, and contributing to the overall success of the establishment.
Essential Job Functions:
- Supervision: Provide leadership to restaurant staff for smooth operations and exceptional service delivery.
- Training and Development: Train and coach staff on service standards and customer interaction.
- Scheduling: Manage staff schedules efficiently to meet business demands.
- Customer Service: Ensure excellent customer service and guest satisfaction.
- Quality Control: Monitor food quality and presentation standards.
- Inventory Management: Oversee inventory levels and place orders when necessary.
- Safety and Compliance: Ensure compliance with regulations and address issues promptly.
- Financial Management: Assist in cost control and maximizing profitability.
- Team Leadership: Motivate team members for optimal performance.
Top Requirements:
Team Up: Collaborate and Support Others.
Own It: Embrace Responsibility and Keep Growing.
Passionately Serve: Care Deeply and Create Memorable Experiences.
Qualifications:
Experience: Demonstrated experience in a supervisory role in the restaurant industry.
Leadership Skills: Strong ability to motivate and coach team members.
Communication Skills: Effective communication with staff, management, and guests.
Problem-Solving Ability: Skills to address conflicts effectively.
Flexibility: Availability to work varied hours.
POS Systems Knowledge: Familiarity with order processing systems.
Education: High school diploma with additional certifications in hospitality management.
Physical Requirements:
The employee must be able to meet physical demands for the job.
- Stand or walk for long periods.
- Lift, carry, push, or pull objects up to certain weights.
- Reach overhead and bend as required.
- Work in different environments.
Mental Requirements:
The candidate should demonstrate specific mental abilities for the role.
- Clear communication skills in English.
- Quick decision-making skills.
- Ability to handle high-pressure situations and resolve conflicts.
- Problem-solving and conflict resolution skills.
About Us:
Established in 1979, Shamin Hotels is a leading hospitality organization with a vast portfolio of properties. With a focus on experiential accommodations and exceptional guest experiences, Shamin Hotels offers growth opportunities for associates across various roles in the hospitality industry.
