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Cocktail Server @ Catch 31 Hilton VBO
2 months ago
Job Title: Cocktail Server
Hotel: Hilton Virginia Beach Oceanfront
Location: 3001Atlantic Ave, Virginia Beach, VA 23451
Company: Shamin Hotels
Who are we looking for?
Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us
Why Should You Work for Shamin Hotels?
Endless Opportunities With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.
Advancement We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family
How to Apply:
If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you Please apply here: https://shaminhotels.jobaline.com/
Enter the job title and location and apply
Position Overview:
As a Cocktail Server, you will be responsible for providing exceptional service to customers in our establishment's bar or lounge area. You will take and deliver drink orders, provide recommendations, and ensure that guests have a memorable and enjoyable experience while enjoying cocktails and other beverages.
Essential Job Functions:
Customer Service: Greet customers warmly, engage with them in a friendly and professional manner, and provide attentive service throughout their visit.
Order Taking: Take drink orders from customers, including both alcoholic and non-alcoholic beverages, ensuring accuracy and attention to detail.
Menu Knowledge: Have a thorough understanding of the cocktail menu, wine list, and other beverage offerings, and be able to make recommendations based on customer preferences and tastes.
Drink Preparation: Work closely with bartenders to prepare and serve drinks to customers efficiently and accurately, following established recipes and presentation standards.
Upselling: Utilize suggestive selling techniques to promote additional drink options, upgrades, or specials to enhance the guest experience and increase sales.
Table Maintenance: Monitor and maintain cleanliness and organization of tables and seating areas in the bar or lounge, including clearing empty glasses and plates, wiping down surfaces, and ensuring a tidy environment.
Cash Handling: Process payments for drink orders, including handling cash, credit card transactions, and processing payments accurately and efficiently.
Safety and Compliance: Adhere to alcohol service laws and regulations, including checking identification to verify legal drinking age and refusing service to intoxicated individuals when necessary.
Top Requirements:
Team Up: Be Golden, Collaborate and Help Others Succeed.
Own It: Be a role model, Embrace Responsibility and Keep Learning.
Passionately Serve: Be Positive, Care Deeply and Create Memories.
Qualifications:
Previous Experience: Previous experience as a server or bartender in a bar or restaurant setting is preferred but not required. We welcome candidates with a positive attitude and willingness to learn.
Customer Focus: Passion for providing excellent customer service and creating memorable experiences for guests.
Communication Skills: Clear and effective communication skills, with the ability to interact professionally with customers and colleagues.
Team Player: Ability to work collaboratively as part of a team to ensure smooth operations and guest satisfaction.
Physical Stamina: Ability to stand and walk for extended periods, carry trays of drinks, and perform tasks in a fast-paced environment.
Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
High school diploma or equivalent.
Join our team and be a part of delivering exceptional cocktail service and hospitality experiences to our guests
About Us:
Founded in 1979, Shamin Hotels is an award-winning hospitality organization with over 9,000 rooms in 76 properties. It is recognized as the largest hotel owner and operator throughout Virginia, as well as one of the top ten hotel owners in the country. Deeply rooted at the forefront of the hospitality industry, Shamin Hotels has assembled a portfolio that spans multiple renowned brands, reflecting its commitment to developing experiential accommodations across many market segments while providing extraordinary experiences for a wide range of guests as well as growth opportunities for its associates. For additional information, please visit www.shaminhotels.com.
Apply Here: https://shaminhotels.jobaline.com/
Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.
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