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Rapid Wash Attendant

4 months ago

Manhattan, Kansas, United States Leiszler Oil Full time

Works outdoors in the tunnel car wash entry. Responsible for pre-treating vehicles and providing excellent customer service.

Key Responsibilities:

Provides quick and pleasant customer service and satisfaction

Cooperates with all team members to provide the best possible service to all internal and external customers

Promotes the car wash and processes the sale in an effective and timely manner (if applicable)

Washes and details guest vehicles by following Rapid Wash instructions

Complies with all uniform and appearance standards

Follows all company policies and procedures as set forth in the Employee Handbook

Performs additional duties as requested by Management, especially during downtimes

Requirements:

Knowledge, Skills, & Experience Required:

  • High school education or equivalent, preferred
  • Ability/willingness to work outside in inclement weather
  • Ability to pass drug test and background check
  • Ability to verbally communicate clearly in the English language
  • A solid employment record and previous customer service experience preferred
  • Must be able to maintain a smile and courteous disposition toward external and internal customers at all times
  • Commitment to safety of co-workers, guests, and vehicles
GOLD STANDARDS
  • Always work as a team
  • Respect your co-workers and managers; treat your teammates as you wish to be treated (core value: respect)
  • Anticipate guests' needs and exceed them every single time (core value: hospitality)
  • Be honest and use good judgment (core value: integrity)
  • Show up on time and always give 110% (core value: responsibility)
  • Be happy, think positively, and strive to achieve excellence
  • SMILE when a guest is within 10 feet of you; warmly greet a guest who is within 5 feet of you
  • Do not steal
  • Come to work with a positive attitude and sunny disposition, ready to help
  • Have integrity and remain loyal
  • Go out of your way to make co-workers feel special
  • Maintain the Company image at all times
  • Ensure your uniform is clean
  • Always wear your company issued uniform
  • Always wear clean black or white athletic shoes or black work shoes
  • Rubber-soled, non-skid shoes are strongly recommended
  • Keep your uniform free of any accessories
  • Females may wear two small or medium earrings in each ear; men may wear one stud in one ear
  • No visible profane or inappropriate tattoos
  • Maintain a clean, clutter-free work environment
  • Always remove trash as it accumulates
Disclaimer: This job description is not a complete listing of responsibilities, but reflects the general qualifications, duties and/or responsibilities necessary to develop in this position. The company reserves the right to revise the job description when circumstances are necessary for reasons such as, but not limited to, new systems, technical developments, emergencies, and workload or personnel changes.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.EOE/Minority/Female/Veteran/Disabled